Sam Pack's Five Star Ford Lewisville - Service Center

Annette Congrove always does a great job! Always gets me in and out. Very knowledgeable and caring. Wouldn’t go anywhere else. Always gets me in and out. Very knowledgeable and caring. Wouldn’t go anywhere else. More

We purchased the car four years ago . Jerry Crider was out salesman and has kept in touch with us ever since 👍 Jerry Crider was out salesman and has kept in touch with us ever since 👍 More

I have had the same service advisor for 14 years and wouldn’t even consider anyone other than Paul S. He does excellent work for me. wouldn’t even consider anyone other than Paul S. He does excellent work for me. More

Ken, Jay and Amberle did an excellent job getting me the right truck. I ordered a second one. right truck. I ordered a second one. More

The service advisor did a great job recommending replacement tires for my Explorer and followed up to see whoa he ones I wanted made sure they were in stock and pulled them to make sure they were av replacement tires for my Explorer and followed up to see whoa he ones I wanted made sure they were in stock and pulled them to make sure they were available for my appointment. He also brought one up to the service desk so I could see them before they were out on the vehicle. More

Everyone I dealt with was very friendly and professional. The lady that checked me out when my car was finished was very sweet and even made sure to give me a little discount. The lady that checked me out when my car was finished was very sweet and even made sure to give me a little discount. More

Zach was amazing to work with. Patient and thoughtful about my needs and concerns and made sure everything was fixed 100%. He communicated every afternoon with updates so I didn't Patient and thoughtful about my needs and concerns and made sure everything was fixed 100%. He communicated every afternoon with updates so I didn't have to chase anyone for status. He set the bar for the gold standard. More

Great service. Courteous and knowledgeable service advisors. Prompt, efficient, in delivering services as promised. Love the car wash with service. Courteous and knowledgeable service advisors. Prompt, efficient, in delivering services as promised. Love the car wash with service. More

Always pleased to deal with Paul in service department. He is very good to customers He is very good to customers More