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Sam Pack's Five Star Ford Lewisville - Service Center
Lewisville, TX
1,133 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,133 Reviews of Sam Pack's Five Star Ford Lewisville - Service Center
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January 29, 2024
Zach Nixon, my service advisor is exceptional to work with. He’s thorough and pleasant to do business with. with. He’s thorough and pleasant to do business with. More
by hallrall
January 29, 2024
Great same-day service! Couldn’t wash but it was 30 degrees outside so no worries there. Was in and out in a couple hours with oil change and software updates. Couldn’t wash but it was 30 degrees outside so no worries there. Was in and out in a couple hours with oil change and software updates. More
by Sidney Jett
Employees Worked With
January 27, 2024
Zack is always on point the whole service depart is bad xxx always take care of the customer xxx always take care of the customer More
by peteyork
January 25, 2024
5 Star Lewisville was able to get me in for a warranty repair within 3 days, others in the area were 3 to 8 WEEKS. Jeff was awesome, kept me informed of diagnosis and repair all the way through. I will de repair within 3 days, others in the area were 3 to 8 WEEKS. Jeff was awesome, kept me informed of diagnosis and repair all the way through. I will definitely be back for all my service needs. More
by Rshoff
Employees Worked With
Jeff Diamond
January 23, 2024
Good service today for a full synthetic Mobil 1 oil and filter change—-in and out in less than an hour filter change—-in and out in less than an hour More
by Trainman
January 17, 2024
The sales manager is very personable and made sure to take care of us. The service team is on point and ensured that it was done right the first time. take care of us. The service team is on point and ensured that it was done right the first time. More
by SV
January 16, 2024
They did good oil change and tire rotation and supposedly checked out the automatic headlight switch checked out the automatic headlight switch More
by suesue22
Employees Worked With
January 16, 2024
They did a great job at keeping me in the loop and suggesting only the work that was needed. He also had my truck ready at pick up time. I was in and out. suggesting only the work that was needed. He also had my truck ready at pick up time. I was in and out. More
by Fordshopper
Employees Worked With
Spencer
January 13, 2024
Car was picked up as scheduled. The requested service was completed promptly and a report was given to me. And the car was returned before noon. Courteous service. The requested service was completed promptly and a report was given to me. And the car was returned before noon. Courteous service. More
by ssmcbride42
Employees Worked With
Craig Stanford, other names not known
