Sam Pack's Five Star Ford Lewisville - Service Center

Ron Romano is the best service advisor I’ve ever had the pleasure of dealing with. He is completely transparent and if there is an issue he works to resolve it. I’ve been a customer with 5-star since it w pleasure of dealing with. He is completely transparent and if there is an issue he works to resolve it. I’ve been a customer with 5-star since it was called village and I will continue because of good people like Ron Romano More

Ron Romano my service adviser was awesome as always. No one is better than Ron. The shop techs need coaching though as they over inflated my tires again. This has happened multiple times. Please coach t one is better than Ron. The shop techs need coaching though as they over inflated my tires again. This has happened multiple times. Please coach the techs to read the labels inside the doors of the vehicles for proper inflation levels. More

Great service, everyone is friendly and helpful. I can count on them keeping my car in great working condition. count on them keeping my car in great working condition. More

The service was great, however we had to drive to the dealership yo make the appointment because we couldn’t get through by phone, we called multiple times and we’re disconnected each time before we got dealership yo make the appointment because we couldn’t get through by phone, we called multiple times and we’re disconnected each time before we got to a service advisor. The repairs as it’s were made time and accurately and we were kept informed, More

Excellent, professional, knowledgeable service at a good price. Service Advisor Ron was friendly and easy to work with. price. Service Advisor Ron was friendly and easy to work with. More

The service department is always ready to help customers. Thank you for all that ya'll do! Thank you for all that ya'll do! More

Good service at five star ford as usual. RON ROMANO KNOWS WHAT HE IS DOING. KNOWS WHAT HE IS DOING. More

They always take very good care of my car at Five Star Ford. I never have to wait too long for regular service appointments. They make it easy to maintain my car. Ford. I never have to wait too long for regular service appointments. They make it easy to maintain my car. More

The work was done faster than expected and it was cheaper as well. Overall really satified !!! as well. Overall really satified !!! More

I would definitely refer 5 Star Ford to my friends and family. Paul in fleet services especially. Thank you guys for taking great care of me! family. Paul in fleet services especially. Thank you guys for taking great care of me! More