Sands Chevrolet - Glendale

Salesperson was just great. Getting information from parts department was Poor, really don't think they were interested in getting the information that was asked of them. F & I manager was without a pe parts department was Poor, really don't think they were interested in getting the information that was asked of them. F & I manager was without a personality. Pushed paper in front of you wanting a signature without explaining what document you were about to sign. Title department apparently don't care to return phone calls or left messages. Asked if I had everything to go to my court house to pay sales tax and register the vehicle and was told I had everything in the envelope I received from the F & I manager. I item short and the most important was the title. Waited in line for 45 minutes to pay sale tax and register the vehicle, only to find out nothing could be done because I didn't have the title. General Manager was e-mailed and he didn't think it was important enough to return the e-mail to answer my concern or even call me to let me know what was going on. In my way of thinking there is no question that can't be answered, all it takes is a little determination to find the answers. Can't believe this dealership can't come up with the model # for a 6 disc CD player in the 2009 Saturn Vue XR I just purchased. And remembering where one's pay check really comes from-that is the customers. Not the best experience I'd had. More

Of course with any costumer I asume the price will always be just ok lol. The car wash was down so I still need the car detailed ;-) but Angel was very nice did everything possible to meet my needs was very be just ok lol. The car wash was down so I still need the car detailed ;-) but Angel was very nice did everything possible to meet my needs was very friendly and whenever I change my mind and want a different car I will go back to Sands Glendale. More

James Barber was very accomodating. We had spoken several times before my actual visit, so he new my expectations and requirements for what vehicle I was looking for. This made the actual time I had several times before my actual visit, so he new my expectations and requirements for what vehicle I was looking for. This made the actual time I had to spend there on the day of my purchase minimal. This is my second purchase from this dealership, and will definitely be coming back again. More

We got great service from Annie. She kept in touch with us as we tried to find the perfect car. We would follow her wherever she went. us as we tried to find the perfect car. We would follow her wherever she went. More

James was so helpful. He gave me a great deal on my new car! He was very polite and courteous. Going to buy a car can be a big ordeal and you make have to fight with the car salesmen to get the car you wan car! He was very polite and courteous. Going to buy a car can be a big ordeal and you make have to fight with the car salesmen to get the car you want at the price that you want, but not with James. He got me the car I so desperately wanted and worked with me on price until I got an unbelievable deal. Buying a new car with James has been a wonderful experience. He even text me a few days after the sale to see that I was really liking the car. More

Our salesman was ISREAL, and he was great. I would recommend him. He really cared about us and made sure we got the best car for our price range and our needs. He wasn't just another salesman out to m recommend him. He really cared about us and made sure we got the best car for our price range and our needs. He wasn't just another salesman out to make money. He made followed telephone calls to us with information and answered our questions. I would use him again when buying a car. ASK FOR ISREAL!!! More

I have used Sands Chevrolet many times over the years for different things since the first car we bought for our daughter in 1981 it was very reliable. The people was freindly and accomodating. The company h different things since the first car we bought for our daughter in 1981 it was very reliable. The people was freindly and accomodating. The company has grown quite a lot since then but the people have continued the freindly helpful tradition well. Our sales person Israel was espescially helpful and considerant. Harry A tyner More

I was at sands out of curiosity to check on a vehicle that was advertised for $5997.00. Pastor Zak greeted me and I showed him the auto guide. We both went in the office and after a few minutes came bac that was advertised for $5997.00. Pastor Zak greeted me and I showed him the auto guide. We both went in the office and after a few minutes came back and told me the vehicle was sold. He showed me other similar vehicles and told me the disadvantages of buying vehicles with too many miles. He lectured me on the advantages of investing money on a newer vehicle. He did not pressure me to buy or not to buy anything. He answered all my questions. I went home satisfied. I came back to buy a vehicle from him. I will send people to him, for he is very honest,and kind. Sincerely. Mami K. More

I found a nice used Ford Focus on their website. Annie West was my salesperson; and she couldn't have been any nicer. I did not feel pressured. She made sure I got all my questions answered. This dealer West was my salesperson; and she couldn't have been any nicer. I did not feel pressured. She made sure I got all my questions answered. This dealership has been around forever. Everyone we talked to was very friendly. I would recommend looking at used cars on their website first, then go see Annie. Checking the website first saves a lot of time. I am very happy with the car. They made the whole experience pleasant. This is a good dealership, and Annie is an excellent salesperson. More

Chris went over and above in getting the truck ready and taking care of everything. Very personable and likeable. Nice straight-forward, no-pressure sale. taking care of everything. Very personable and likeable. Nice straight-forward, no-pressure sale. More