Sands Chevrolet - Glendale - Service Center

Not quite what I expected I had a coupon ($58.99) for deluxe oil change which included deluxe wash (vacuum, tire dressing, etc...), and tire rotation. I used a $100 certificat I had a coupon ($58.99) for deluxe oil change which included deluxe wash (vacuum, tire dressing, etc...), and tire rotation. I used a $100 certificate for referring someone to buy a car from Sands. After everything was all done, the total was $96 and they rinsed the truck off only, NOT the deluxe wash that was supposed to have been included. NO vacuum, NO tire dressing. And how did it go from $58.99 like the coupon said to $96 ? Not worth bringing up because there is usually an excuse..... More

Great Customer Service I can't say enough for Micheal Jajou and the whole Sands Chevrolet service team. Great communications too. Thanks for taking care of my car. I can't say enough for Micheal Jajou and the whole Sands Chevrolet service team. Great communications too. Thanks for taking care of my car. More

Great He has experience on helping people. When ever i have a question i just ask him and he answer me. His a great man. I will recommend my friends with hi He has experience on helping people. When ever i have a question i just ask him and he answer me. His a great man. I will recommend my friends with him or someone who want to buy a car and also because his bilingual. More

Great service Sands Chevrolet recently did a recall on our 2016 Silverado they got the truck in and also did an oil change and tire rotation our service writer Meli Sands Chevrolet recently did a recall on our 2016 Silverado they got the truck in and also did an oil change and tire rotation our service writer Melissa took care of everything also arranged a courtesy ride home she is the best we keep coming back because of her Definitely no one else! We will NOT EVER buy from Sands Again (this was our fifth vehicle bought there). More

Unsatisfied Paid $2,000 for my yukon to run and so far within one week it has turned off twice. And im receiving phone calls to trade in my vehicle like if they k Paid $2,000 for my yukon to run and so far within one week it has turned off twice. And im receiving phone calls to trade in my vehicle like if they knew this was going to happen. More

Bad care, with a saving grace of a manager They lied at initial purchase about a brand new battery, which it turns out wasn't new at all. When the battery died, it was still under warranty, unf They lied at initial purchase about a brand new battery, which it turns out wasn't new at all. When the battery died, it was still under warranty, unfortunately that little lie turned into a several hour long issue. Fortunately for both parties, Rhonda the customer Service and It manager is amazing. She found out about our problems and fixed them rapidly. Due to the 10 minute wait in the service center just to have someone even talk to us, then the dismissal of our complaints without raising it to a higher position for resolution, keeps the rating at 2 stars. There were several redeeming employees, Rhonda and the gentlemen working the service desk who went above and beyond to help us. Approach with caution, and make sure everything is in paper. More

Everything was fast and easy I was looking for a car as fast as Monday. The car salesman there at sands are all nice and right to the point. I was able to get my car situation sit I was looking for a car as fast as Monday. The car salesman there at sands are all nice and right to the point. I was able to get my car situation situated and I don't have to stress about getting a car anymore. More

Awesome Had a wonderful experience here at Sands!! Came in for a oil change ended up purchasing a new car. When I need a upgrade I know who to call. Had a wonderful experience here at Sands!! Came in for a oil change ended up purchasing a new car. When I need a upgrade I know who to call. More

I've been having trouble with my tires I've was having trouble with my tires.I took it in,and it got checked with the up most diligence. I have been in before and no problem with the tires. I've was having trouble with my tires.I took it in,and it got checked with the up most diligence. I have been in before and no problem with the tires. But the problem continued. On my last visit the problem was fixed. More

Service My service needs are always taken care of and I am also advice of any thing that may need to be taken care of soon. My service needs are always taken care of and I am also advice of any thing that may need to be taken care of soon. More