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Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,869 reviews
February 25, 2020
Evert was very helpful. Showed me options I did not know about. Took the time to answer all of my questions and even helped me go over things a second time. know about. Took the time to answer all of my questions and even helped me go over things a second time. More
by JOYMATEYOV
Verified CustomerEmployees Worked With
Everet Dahlquist, Kevin O'Donovan
February 24, 2020
Great job. Thanks Lauren, for always looking out for me. I feel great comfort knowing you have my back! I really appreciate Saturday appointments. Thanks for all you guys do! I feel great comfort knowing you have my back! I really appreciate Saturday appointments. Thanks for all you guys do! More
by KIM.ANDREWS
Employees Worked With
Lauren McGloin
February 24, 2020
Subaru Forester Jon was wonderful and was able to rectify a poorly handeled situation. Will go back in the future. Thank you for everything that you have done. Jon was wonderful and was able to rectify a poorly handeled situation. Will go back in the future. Thank you for everything that you have done. More
by KYLIEM
Employees Worked With
John Donovan
February 20, 2020
Bryan was most pleasant and helpful. My car had its 30,000 mile check up. The estimated time was given to me as approx. 4 hrs; I had a call that it was ready within 3.5. Excellent service. Bryan review 30,000 mile check up. The estimated time was given to me as approx. 4 hrs; I had a call that it was ready within 3.5. Excellent service. Bryan reviewed the report and answered my questions. More
by DEVINE.PLANNING
Employees Worked With
128 Bryan Carambot
February 20, 2020
Wonderful experience from beginning to end! Paul W. Was so kind and helpful. We had the car we wanted in a few short days and just love it! so kind and helpful. We had the car we wanted in a few short days and just love it! More
by NOELL
Employees Worked With
Kevin O'Donovan, Paul Westermeyer
February 19, 2020
Scheduled my air bag recall service here. Car was dropped off at 9:30 and promised back to me by 3. Wasn’t finished until 3:45, and I had to scramble to find someone to pick up my son from school. Was hoping off at 9:30 and promised back to me by 3. Wasn’t finished until 3:45, and I had to scramble to find someone to pick up my son from school. Was hoping to start taking my car here for service on a normal basis, but timeliness is important for this working mom. Two stars only because staff was friendly. More
by AP
Employees Worked With
Lauren McGloin
February 18, 2020
Very friendly and helpful. We enjoyed working with Larry in sales in 2018 and now enjoy working with the service department. We love our Outback and Secor Subaru takes good care of it. in sales in 2018 and now enjoy working with the service department. We love our Outback and Secor Subaru takes good care of it. More
by GARYGULA5
Employees Worked With
February 17, 2020
Amanda is always very attentive to provide accurate answers to my questions when my Impreza is being serviced. I will continue to give my car the quality support I need to feel safe when driving. answers to my questions when my Impreza is being serviced. I will continue to give my car the quality support I need to feel safe when driving. More
by JACKIE.BAGWELL
Employees Worked With
Amanda Easom
February 16, 2020
Dan our salesperson was helpful and very professional. This was my first time buying from Secor. Happy with my purchase. So far so good. Hopefully the service department will be as good of an experience. This was my first time buying from Secor. Happy with my purchase. So far so good. Hopefully the service department will be as good of an experience. More
by ZITOAS
