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Secor Subaru

New London, CT

4.7
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,869 reviews

January 14, 2020

They sold me the without brake and they didn't do any service on it, because after 4000 mileages the car already asked for the deep service More

by PWADSON1001
Recommend Dealer
No
Employees Worked With
Larry Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Michael Sharrio, Rob Dupont, Ed Utz, John Donovan, Amanda Easom, Lauren McGloin
January 14, 2020

Very welcoming atmosphere and they were quick and Efficient getting me into a a new (used) car. They even drove me to the tax office so I could pay off my taxes and leave with my car the same day. More

by CCTHENERD
Recommend Dealer
Yes
Employees Worked With
Angel Izquierdo, Kevin O'Donovan, Michael Sharrio
January 12, 2020

Terrible communication in the customer service department. Took one week and four phone calls to get an initial appointment. No one called me back even after I had left two voicemails three days a More

by AREAD85
Recommend Dealer
No
Employees Worked With
Amanda Easom, Lauren McGloin
January 10, 2020

Superb service all around! I came in for three different parts recalls, and it turns out I needed an oil change, tire rotation, and cabin air filter replacement. And this was all covered in my warranty. THA More

by STREETFLASH18
Recommend Dealer
Yes
Employees Worked With
I don’t know who helped me :( sorry
January 09, 2020

The work is always done with excellence. There is always a prompt resolve to a problem with my car. I never have to wait long for an appointment. They are always on time while I wait. I am More

by PGRAY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Lauren McGloin
January 09, 2020

Just needed an oil change, Lauren was ready to go once I pulled in. Wait wasn't bad, waiting room was comfortable and clean as always. More

by CASEYPRHENK
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
January 07, 2020

Very smooth and not like all the horror stories you hear about dealerships at all. Dan was very nice and I appreciate his help with the whole process. Rob was very clear on pricing and answered all my quest More

by JIALECHEN1
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Rob Dupont
January 07, 2020

Nice selection and willing to work with us We appreciate that Paul was willing to let us try out so many different Subarus. Our original intent was to purchase the Ascent. We ended up with th More

by SECANSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Donovan, Paul Westermeyer
January 07, 2020

The sales department is great, but the service department is severely lacking. $114 oil changes and the didn't tighten the bolts on one of the wheels. It fell off while I was driving. More

by CRMARTELLE
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Donovan
January 07, 2020

Car was there for 3 months. They were impossible to get in contact with so towed out to another dealer. Service us terrible do not being your vehicle here for service More

by EMYSKA06422
Recommend Dealer
No
Employees Worked With
John Donovan
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