Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Good Service Secor is local and close to me. I really liked the service person who took care of my 2019 Legacy. It was too bad sales dept. could not meet my pu Secor is local and close to me. I really liked the service person who took care of my 2019 Legacy. It was too bad sales dept. could not meet my purchase price. Secor price for the same car was about $7000. more. I would have liked to purchase locally. I will continue to have my car serviced here as long as the price is reasonable. More
Always the best! My 8th Subaru, 7th from Secor. Salesman Evert Dalquist and Paul Holden are tops at their respective positions. I can see myself , my family and friend My 8th Subaru, 7th from Secor. Salesman Evert Dalquist and Paul Holden are tops at their respective positions. I can see myself , my family and friends buying more vehicles from Secor because of the product and the dealership experience. More
Forester service Service done quickly and at a reasonable price. Personnel were friendly and technician informative. All of my visits to the Secoer Service Center over Service done quickly and at a reasonable price. Personnel were friendly and technician informative. All of my visits to the Secoer Service Center over the years have been positive More
Very efficient in giving me information on what was going on and what needed to be done to get the issue fixed, and avoid from happening again. in giving me information on what was going on and what needed to be done to get the issue fixed, and avoid from happening again. More
Mixed review No issues with the service itself, but trying to contact the service department by phone is very frustrating. No one answers and a recording tells you No issues with the service itself, but trying to contact the service department by phone is very frustrating. No one answers and a recording tells you to leave a message so your call can be returned. You wait 2 hours. No one calls. Exasperated, you drive over to the service center to talk in person. This was not a one-off. I had a very similar experience the last time (July 2019). Good way to piss off a 20 year customer. More
As always,a good experience with the job well done The manager and staff are all so pleasant and nice to work with. If the job takes a little longer then expected, you know it’s being done right! The manager and staff are all so pleasant and nice to work with. If the job takes a little longer then expected, you know it’s being done right! More
Service rating The employees I uncounted were very nice and professional.i am very happy to have a representative to call and talk to when I need service done. Amand The employees I uncounted were very nice and professional.i am very happy to have a representative to call and talk to when I need service done. Amanda was very friendly and professional. More
Excellent, professional, helpful knowledgeable Great people, great service. Have been a happy customer for over 30 years. Always professional sales and service. Helpful and honest staff. The best Great people, great service. Have been a happy customer for over 30 years. Always professional sales and service. Helpful and honest staff. The best technicians. More
Excellent customer service I went to the dealer to have stripped lugnuts repaired after a tire dealership did me dirty. They were exceptionally skilled, explained everything eve I went to the dealer to have stripped lugnuts repaired after a tire dealership did me dirty. They were exceptionally skilled, explained everything every step of the way and showed me what was wrong when I asked to watch what they were doing. A free car wash and repair for cost of parts for courtesy. My family has had Subaru’s for 25+ years and we will continue to come here for service and new cars when ours finally go to car heaven. Dad is still driving a 29 y.o. wagon and it’s going strong!! Thank you Secor Subaru!! More
Third car from Secor I've bought three cars from Secor, my extended family has bought four more. They've beaten every dealership, and the service is top notch. I've bought three cars from Secor, my extended family has bought four more. They've beaten every dealership, and the service is top notch. More