Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Call me Reserved a loaner to take while getting service, no loaner available. Had a issue with eye sight warning lights, brought the car back wIted an hour an Reserved a loaner to take while getting service, no loaner available. Had a issue with eye sight warning lights, brought the car back wIted an hour and Nothing found. Went home and googled my problem and found my own answer in 2 minutes..... More
Just ok Having just brought my other car to Nissan in Groton it was easy to see the shortcomings at Subaru. I stood around to check in my car in the 100 degr Having just brought my other car to Nissan in Groton it was easy to see the shortcomings at Subaru. I stood around to check in my car in the 100 degree day. Turnover of staff and a temp at the desk. No one seemed interested in making this a good experience for the customer. Eventually someone did step in and did text me updates while I waited. At Nissan same faces and super positive checkin experience. They run like clockwork there. Come on people. Prioritize the customer. More
Purchased 2019 legacy I previously owned a legacy and loved it but thought I should test drive some other cars prior to deciding on buying a new car. After researching and I previously owned a legacy and loved it but thought I should test drive some other cars prior to deciding on buying a new car. After researching and test driving an Acura, Mazda, and Honda, I confirmed what I already knew, Subaru is the best! I purchased a new legacy and love driving it! More
Everyone was great, polite and informative. Everyone was great, informative, polite and helpful. The lower waiting room was way too hot and TV too loud but it was nice that there was accommoda Everyone was great, informative, polite and helpful. The lower waiting room was way too hot and TV too loud but it was nice that there was accommodation for kids. Upper room OK but not truly comfortable seating. Privacy booths were a good addition. Took a lot longer than we were quoted for 6 month oil change, which was an unfortunate waste of time and frustrating because of plans needing to be changed. The service itself was more expensive at dealer than a comparable oil change elsewhere, but they did do a good over all check up and checked one error code that was found. The service itself was fine and we will return, but will likely just drop the car off and leave it. More
not good this time the service advisor never mention to me about my car multi piont inspection. almost at the time i do service, the service advisor explain and show t the service advisor never mention to me about my car multi piont inspection. almost at the time i do service, the service advisor explain and show to me everything need to be change like brake pad and tire but last time i dont hear and she dosnt show the paper to me she just show paper for the bill and she didnt accept my coupon online she siad i need to print but clearly says on email just present itand the technician my mess on my carpet passenger side he step on it with grease on his shoe i just see it when a got home. More
Personable with attention to detail. Secor has really improved their service department. They see themselves as the interface between your Subaru and you thus providing answers to the “w Secor has really improved their service department. They see themselves as the interface between your Subaru and you thus providing answers to the “why” this and “How much for that.” I was impressed. More
Excellent service! I am very pleased with the help and professionalism from Rob, Everet and Angel. The new car buying experience was very positive and I would highly rec I am very pleased with the help and professionalism from Rob, Everet and Angel. The new car buying experience was very positive and I would highly recommend your dealership. More
New Car I was in need of a new car. Secor Subaru helped me find the right car in no time. Very satisfied with my new purchase. I was in need of a new car. Secor Subaru helped me find the right car in no time. Very satisfied with my new purchase. More
Buying I bought a new car and I did not feel pressured by the salesman. Secor Subaru lets their product speak for themselves. Once we drove the Forrester, we I bought a new car and I did not feel pressured by the salesman. Secor Subaru lets their product speak for themselves. Once we drove the Forrester, we knew it was the car for us. More
Great service Always great service and friendly and helpful staff. Love the business center in the waiting room. Allows for me to keep working even when my car is b Always great service and friendly and helpful staff. Love the business center in the waiting room. Allows for me to keep working even when my car is being service. More