Secor Subaru

Recent repair of overheated engine I certainly appreciate the time and care it took for the ordering of the replacement engine and the repair but a month is a very long time. I was neve I certainly appreciate the time and care it took for the ordering of the replacement engine and the repair but a month is a very long time. I was never once offered a loaner car. I would like to clarify the statement on the repair paperwork. I had driven about four miles on a local road when the a/c stopped and I saw the temperature indicator in the red. I did not drive more than a quarter mile to pull into a safe lot to call AAA. I had to go through the same experience 7 years prior. That does not seem a very long time for a 20 yr old car with low mileage. More

Easy transaction, very helpful and transperant. The overall experience was enjoyable and smooth. I particularly value transparency and honesty, and both of these were major reasons I purchased my ve The overall experience was enjoyable and smooth. I particularly value transparency and honesty, and both of these were major reasons I purchased my vehicle at Secor. More

Easy to work with We bought a 2019 forester sport from Secor Subaru. Secor is an hour drive from our house - there are at least 3 dealerships much closer. Why did buy f We bought a 2019 forester sport from Secor Subaru. Secor is an hour drive from our house - there are at least 3 dealerships much closer. Why did buy from secor? 1) After negotiating and comparing prices at 6 area dealerships Secor had lowest price. 2) the exact model, color and options package we wanted was not readily available anywhere - Secor was by far the most willing to search for the car and get it for us. 3) Secor offered us very fair value on our trade in ($1,000 higher than another dealership). 4) I initially dealt with Mike (sales manager) over the phone and was comfortable with his transparency and eagerness to do what was necessary to earn our business. We were then introduced to the sales rep Dan and business manager Kevin who also very good to deal with and made themselves easily available to take care of a few minor things post sale. Based on my experience I’d highly recommend contacting Secor and giving them an opportunity to earn your business. More

12000 mile service Courteous and professional staff. Very clean shop and waiting room. Just drove up and they took care of my outback in a very reasonable time. Courteous and professional staff. Very clean shop and waiting room. Just drove up and they took care of my outback in a very reasonable time. More

Great service can always improve Unfortunate circumstances led to a miscommunication that my repair was complete when in fact it did not occur. Services were paid and not performed. M Unfortunate circumstances led to a miscommunication that my repair was complete when in fact it did not occur. Services were paid and not performed. Manager and staff were humble and very courteous. Took responsibility and solved my issue as soon as they were able. In this case, within 24 hours. Real world issues occur, it’s how you address them that counts. More

Excellent Car Buying Experience Worked with Paul and Paul to trade in my old Outback and get a new one. Very happy with me deal and love the new Outback. I highly recommend! Worked with Paul and Paul to trade in my old Outback and get a new one. Very happy with me deal and love the new Outback. I highly recommend! More

Very good but long Need a better way to notify folks in the waiting room when vehicle is ready... walk over and tell people. Several customers missed the intercom notic Need a better way to notify folks in the waiting room when vehicle is ready... walk over and tell people. Several customers missed the intercom notice. More