Secor Subaru

Great experience! I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I would have been there all morning!. They found me a loaner and I was able to do all my errands before my car was ready so that my morning wasn't a total loss! More

Excellent Sales Staff The sales department was excellent. Paul, Kevin and Larry all did an amazing job. We have purchased many cars from Secor and will be back for our nex The sales department was excellent. Paul, Kevin and Larry all did an amazing job. We have purchased many cars from Secor and will be back for our next car. More

Awesome Staff Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my serv Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my service done there and have never had a bad experience. Great job Secor! More

Not Good Mechanic reported leaking head gasket and problems with the axles--barely 2 years and 20K miles since we'd paid them thousands for repairs on precisel Mechanic reported leaking head gasket and problems with the axles--barely 2 years and 20K miles since we'd paid them thousands for repairs on precisely these areas. Naturally the warranty was good for only one year. Still, I believe they should stand behind their work. After delivering this news they tried to charge us $200 for an oil change and a light bulb. Took about 15 minutes for them to find the right "code" and present a reasonable bill. For years they had the same people working at the service desk. All those guys were gone. Not sure what that means, but it did something to taint our experience. More

Bot me a Forester All Excellent's all the way. I was a bit apprehensive since I hadn't car-shopped in over 12 years. Evert (salesman) was respectful and gave me a gre All Excellent's all the way. I was a bit apprehensive since I hadn't car-shopped in over 12 years. Evert (salesman) was respectful and gave me a great price right off the git-go. Even beat the out-of-town dealers and the car-buying service. Kevin, who took care of the financial end, was efficient and not at all pushy with any last-minute options (tho I did buy the GlassCoat). Would recommend this. More

Quick and efficient This was the easiest and quickest car purchase I’ve ever made. From the test drive to finalizing the deal it was a positive experience. Thank you This was the easiest and quickest car purchase I’ve ever made. From the test drive to finalizing the deal it was a positive experience. Thank you More

Outstanding experience Dan made this an easy car buying experience. We spent more time deciding on the color of the car than we did negotiating the price. On delivery Dan Dan made this an easy car buying experience. We spent more time deciding on the color of the car than we did negotiating the price. On delivery Dan spent over an hour going over all the car features front to back. More

Excellent Car Buying Experience This was the best car buying experience I ever had. Everyone was friendly and made sure I got exactly what I was looking for. I started my search onl This was the best car buying experience I ever had. Everyone was friendly and made sure I got exactly what I was looking for. I started my search online, then was contacted by Jackie with an online price that I couldn't touch at any other dealership. When I went in for a test drive of the car I selected Dan was absolutely fantastic. No pressure what so ever from him. He took the time to answer my questions thoroughly and explained all the options that I had. When I picked up my car Angel took care of the paperwork and explained the features on the car. I could not have asked for a better sales team. Each and ever step of the process was amazing. I highly recommend going to Secor Subaru. When you get there ask for Dan, Angel, and Jackie. They will take care of you and ensure you get the exact car you are looking for. More

Appointment not honored Had appointment. My definition of appoi uintment differs from theirs. Mine is appointment is your time to have your work done to them appointment mean Had appointment. My definition of appoi uintment differs from theirs. Mine is appointment is your time to have your work done to them appointment means drop off time. I planned my day around my appointment and had to rearrange plans and was inconvenienced. More

Not sure if I was insulted, but my wallet did hurt I went in for a larger mileage related service. The person that checked me in seemed to pass huge judgement about me based on my age right out of the I went in for a larger mileage related service. The person that checked me in seemed to pass huge judgement about me based on my age right out of the gate. It seemed like they didn't think I was prepared to pay, I couldn't wait the 3 hours, and I was ignorant to car services because I am a young person (dare I say a millennial). I was slowly talked to about each aspect of the service like I was 4 years old. I assured them I was fine, knew it was a bigger service, and had a book to entertain myself. They had to gall to ask if I wanted a ride to the mall in a demeaning tone. Nope I have a book and a brain, I'll be in the waiting area, call me when you're done. I was told the potential total, again in that belittling manner, and was surprised but I was already trapped so on with it. I don't need to eat everyday. I had done more research later in the day about the type of service and the pricing. What I paid was hundreds of dollars over the price range of other establishments. I got this car fairly recently and loved the sales staff and switched to the service center associated with the dealership, but honestly I might go back to my old stopping ground for service. Not sure if I was dealing with someone who was having a bad day or had a rude customer prior. I left feeling like a small person. More