Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Subaru
New London, CT
1,867 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,867 reviews
December 28, 2017
Great Service We had been looking at a few dealers in our area to buy a Subaru Forester and Secor was recommended to us by a few people we know who have bought from We had been looking at a few dealers in our area to buy a Subaru Forester and Secor was recommended to us by a few people we know who have bought from them. We were surprised by the quick attention we received and buy the low stress buying process. Our sales rep Angel was very knowledgeable and was able to answer all our questions at every point of the buying process and was never pushy and respected our decisions. So far we are very happy with our purchase and would definitely go back when the time comes. More
by znelson
Employees Worked With
Angel Izquierdo
November 26, 2017
Got what I wanted. Everet was fantastic and I got the exact car I was looking for. My experience was fast, efficient and had great customer service. Great work. Everet was fantastic and I got the exact car I was looking for. My experience was fast, efficient and had great customer service. Great work. More
by mcampa20
Employees Worked With
Everet Dahlquist, Kevin O'Donovan
November 25, 2017
Evert is the absolute best ever! Go and see Evert. He’s the best and he does whatever it takes to help you get the best deal without the run-around. I will absolutely but every car fo Go and see Evert. He’s the best and he does whatever it takes to help you get the best deal without the run-around. I will absolutely but every car for the rest of my life from him and Secor Subaru. They are amazing and I didn’t feel like another customer, but part of their family. It’s a great feeling to be able to laugh and trust the guys you get your car from that protects your family. More
by Wrxjaymack
Employees Worked With
Everet Dahlquist
November 18, 2017
Finally, Comfort in a dealership We had visited other dealerships, therefore we had a bases for comparison. Secor Subaru was by far the best experience we have had in a new car show r We had visited other dealerships, therefore we had a bases for comparison. Secor Subaru was by far the best experience we have had in a new car show room in my years of shopping for cars. Everet was honest and straight forward. He surprised us, the deal presented outshines his competitors. We will remain Secor customers! More
by Gene Ranaldi
Employees Worked With
Everet Dahlquist
September 03, 2017
Best car purchase experience! Evert Dahlquist is a superior salesperson. We decided to start looking for a replacement of our 10 year old car. It was a Sunday and we figured we w Evert Dahlquist is a superior salesperson. We decided to start looking for a replacement of our 10 year old car. It was a Sunday and we figured we would walk around the lot to take our first look at the Subaru's. We don't have a lot of free time right now because of my husband's medical treatments and many doctor appointments. We were pleasantly surprised to find that Secor Subaru was open. Evert was on duty that day. He was extremely personable, helpful, informative and understanding of our time constraints-- all and all a real nice and friendly person. He made himself available at our convenience during the following week so that we could test drive the Forrester and the Crosstrek -- the two models that we had narrowed it down to. We decided on the Forrester and Evert went out of his way to get the color and other specifics that we wanted in the car. He made sure the pricing was fair and fit into our budget. He also accommodated us with a Sunday closing so that we didn't have to take time off from work. After the closing, Evert went over everything about the car with us and even helped set up the bluetooth option for us. We would be happy to buy another car not only from Secor but specifically from Evert again. Also, the first dealing that we had with the service department was exceptional. More
by Patricia Buono
Employees Worked With
Everet Dahlquist
August 22, 2017
Everything I wanted nothing I didn't I came here to buy my new subaru forester and Evert made the process so easy. No pressure to buy extras that I didn't want. He explained the options t I came here to buy my new subaru forester and Evert made the process so easy. No pressure to buy extras that I didn't want. He explained the options to me and got me exactly what I wanted at a good price. Kevin had all the paperwork prepared ahead of time when I came to pick it up and explained it all step by step. I would definitely recommend Secor to my friends and family. More
by Cara
Employees Worked With
Everet Dahlquist, Kevin O'Donovan
August 05, 2017
Awesome! Our salesperson, Russ, was very helpful, pleasent, and patient with us ( especially seeing as how i had trouble making up my mind)! We have never had Our salesperson, Russ, was very helpful, pleasent, and patient with us ( especially seeing as how i had trouble making up my mind)! We have never had a good experience at a dealership until now. Secor is the only dealership we will be going to now and I absolutely LOVE my new Crosstrek! Russ has been with us ever step of the way and every time we had any questions. Kevin got our paperwork done quickly and efficently. I highly recommend Secor Subaru and Russ! More
by michelle
Employees Worked With
Russ Jolly, Kevin O'Donovan
July 26, 2017
Great dealership Great experience purchasing a new Subaru. Low pressure sales. Very professional and informative staff. There was a great selection of vehicles. An Great experience purchasing a new Subaru. Low pressure sales. Very professional and informative staff. There was a great selection of vehicles. And Evert looked for additional vehicles in the area to increase my choices if I wanted. More
by Subaru321
Employees Worked With
Everet Dahlquist
July 26, 2017
above and beyond Was driving home from working a half day on Saturday on I 95. was driving 98 chevy blazer when 4 of the 5 studs holding the front passenger tire snapp Was driving home from working a half day on Saturday on I 95. was driving 98 chevy blazer when 4 of the 5 studs holding the front passenger tire snapped off 17 miles from home. Called a tow truck to get home. I had visited Secor Subaru previously and spoke with Russell Jolly. I had his card, so gave him a call told him what had happened and asked what were the chances of having someone pick myself and girlfriend up and bring us to the dealership. Russell said he was glad I was not hurt nor had I wreaked and said he would be at our house in 10 or 15 mins. He showed us several choices of Forester as we wanted a CPO. We test drove a 2016 Forester Premium with AWP. We both liked it, that was our choice. Russell told us the finance manger was on vacation till later in the week. However he arranged for a loaner till the finance cleared. This is the "Above and Beyond" Thank you Russell and Secor Subaru great experience and treatment before, during and after the sale. More
by Paul&Robin
Employees Worked With
Russ Jolly, Kevin O'Donovan
July 21, 2017
Amazing purchase experience! I just recently purchased a 2016 Subaru Forrester. Not only was this the second vehicle I have purchased from Secour, but this is the second amazing I just recently purchased a 2016 Subaru Forrester. Not only was this the second vehicle I have purchased from Secour, but this is the second amazing buying experience I've had with Them! Emily was helpful in listening to what I was looking for, where I wanted my payment to be, and whether purchasing versus leasing would be more benefitial for me. She provided me with many different options, and was amazing to work with. I am so thrilled with the service I received from Secour Subaru from the moment I walked in the door. They are by far the best dealership I have ever dealt with and Emily is top notch. I found Emily extremely knowledgeable about both Subaru models I looked at. She answered all of my questions thoroughly which helped to make my decision quite easy. I almost wish I could purchase a car more often as I had so much fun, and enjoyment going through this entire process. A big thank you to Kevin the finance manager for a painless purchase signing. More
by Shepardowner245
Employees Worked With
Emily Wagner, Kevin O'Donovan
