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Secor Subaru
New London, CT
1,872 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,872 reviews
November 13, 2023
Very good I always get good service, sometimes the prices are high and being a fixed income can be difficult. I am treated with respect the the staff is always professional are high and being a fixed income can be difficult. I am treated with respect the the staff is always professional More
by DMAVERY114
Verified Customer
November 12, 2023
My 8th Subaru, my 5th from this dealership. Professional service, always a pleasure to deal with Larry Becker. Professional service, always a pleasure to deal with Larry Becker. More
by glpoletti
November 12, 2023
Great service as always --- however when getting Warranty work done knowing that the bill if any will be minor helps these days work done knowing that the bill if any will be minor helps these days More
by gjctoyota
Employees Worked With
Other Employees :
Lionel (Curtesy Driver) -- was very friendly
November 11, 2023
The best of any! The flexibility was incredible. We showed up without an appointment and in need and our problem was resolved. The flexibility was incredible. We showed up without an appointment and in need and our problem was resolved. More
by KEBLIS
November 03, 2023
You guys suck. Last time I was in, with a scheduled appt, it took over 4 hours to have my oil changed. My car was in there again and the length of time you had it s Last time I was in, with a scheduled appt, it took over 4 hours to have my oil changed. My car was in there again and the length of time you had it seemed redic. I see a clear pattern here. More
by Lezbaru
Employees Worked With
November 03, 2023
Happy with the attention Anastasia gave while checking me in for my appointment. Very professional. Communication and repair the best in for my appointment. Very professional. Communication and repair the best More
by KEITH.MUELLER
Employees Worked With
November 02, 2023
Staff were friendly and knowledgeable. It was an easy experience. The virtual services were confusing. It was an easy experience. The virtual services were confusing. More
by hgubanc
October 31, 2023
It makes no sense to me to schedule an appointment when they service your car in between other vehicles. You might as well not schedule an appointment and take your chances and sit there all day and wait they service your car in between other vehicles. You might as well not schedule an appointment and take your chances and sit there all day and wait till they can get to it. My car was there for an 8:30 appointment and my car wasn’t looked at till after 1:00. I didn’t leave the dealership until approximately 4:30. An all day affair. More
by CLAVALLEE
Employees Worked With
October 30, 2023
The sales department is not notch. Service department deplorable since Bill Mortenson left. Sales recommendation only. Service department deplorable since Bill Mortenson left. Sales recommendation only. More
by beckert1
October 30, 2023
Talk to weeks to complete warranty work. car sat for 4 days before they even looked at it after telling me they had the parts. Told me they could only work on it between jobs. I don't think car sat for 4 days before they even looked at it after telling me they had the parts. Told me they could only work on it between jobs. I don't think it should work that way. Order parts schedule work complete work. Pretty simple formula. Kyle was professional and polite but I feel like he gave me a bit of run around and did not appreciate inconvenience this caused More
by CABANISST
Employees Worked With
