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Secor Subaru
New London, CT
1,872 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,872 reviews
September 22, 2023
Service always reliable and staff helpful and friendly and courteous. Our “go to” auto dealer for all issues. and courteous. Our “go to” auto dealer for all issues. More
by DBRUCECOLE
Verified Customer
September 22, 2023
Service department is far from a number ten sales is great had many better experiences with other service departments Secor Service needs improvement great had many better experiences with other service departments Secor Service needs improvement More
by RJTUCCHIO
Employees Worked With
Other Employees :
Only spoke with Anastasia and the man that shuttled me he was great
September 14, 2023
The price I was charged was higher than what I was quoted on phone. Rather than honor the quoted price, he chalked up the difference to an increase in oil prices and the fact that he hadn’t included tax in t on phone. Rather than honor the quoted price, he chalked up the difference to an increase in oil prices and the fact that he hadn’t included tax in the estimate. When I got the car back the entertainment display was not working so I had to bring the car back the next day, wasting several hours of my day for a problem the service dept caused. More
by JDNUG
Employees Worked With
September 09, 2023
Great service! Was done on time. Friendly keeps in touch. No fee to diagnose My go to place Was done on time. Friendly keeps in touch. No fee to diagnose My go to place More
by DONNAFRECHETTE@ATT.NET
September 09, 2023
Austin was easy to understand, explained things clearly and was a delight to work with. Dan is a perfect salesman. He explains things to you, thoroughly went over the new vehicle and was very patient with and was a delight to work with. Dan is a perfect salesman. He explains things to you, thoroughly went over the new vehicle and was very patient with questions. Paul is a great Sales Manager. He is there for you with your questions, comparisons in pricings and the difference between the various Subaru vehicles available. I would highly recommend Secor Subaru for your next Subaru purchase! More
by Very satisfied customer
September 02, 2023
Salesman Kris Bogue was such a gentleman and Austin Dube was very professional but friendly and personable. I liked my experience at Secor Subaru very much since this was my best car buying experience ever was very professional but friendly and personable. I liked my experience at Secor Subaru very much since this was my best car buying experience ever. No pressure, and no hassle. More
by susansmey
August 31, 2023
Very disturbing trying to get a lose beam headlight replaced, once they figured out how to have the part available at the shop there was no problem, they told me the part was 150$, they charged me 225$ replaced, once they figured out how to have the part available at the shop there was no problem, they told me the part was 150$, they charged me 225$. Service rep was very sweet and accommodating, More
by taetsche
August 21, 2023
. This is our second vehicle purchased at Secor Subrau and every person from the service department were very professional., and demonstrated high customer service. and every person from the service department were very professional., and demonstrated high customer service. More
by WGEARY0
Employees Worked With
August 20, 2023
This is where you go to get the care and service that your Subaru needs your Subaru needs More
by Mystic Subaru driver
August 18, 2023
The service person was very friendly. The waiting area was clean and quiet.Overall a positive experience. The waiting area was clean and quiet.Overall a positive experience. More
by wbsasser
