Back

Secor Subaru

New London, CT

4.7
1,872 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
Contact Dealership

501 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,872 reviews

August 15, 2023

I love the dealership, this is the only place I trust my car to be service. More

by ELLISONDEBBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

August 12, 2023

From Dan in Sales to Austin in Finance the process was first rate. We have bought several vehicles from Secor and this has been the case in each transaction More

by HELIX54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Secor Subaru responded

We're so glad to know that Dan and Austin made your experience at Secor Subaru a positive one. It's always great hearing from our repeat customers, thank you for continuing to choose us!

July 31, 2023

Good service. Could not update map Had a an issue with am radio, but they said they couldn’t help More

by RCARR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

July 29, 2023

Excellent experience and service overall, my Forester is getting on in mileage and years and as mechanicals continue to wear out, I’ll continue to bring it to Secor for service. Bringing a car to dealer is More

by GREGORYPIZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Secor Subaru responded

Hey Gregory, thank you for the great review! We're happy that you've had an excellent experience with us at Secor Subaru. We're glad Anastasia and the team have been able to provide top-notch service for your Forester. We appreciate your support and see you again!

July 26, 2023

The service advisor was knowledgeable and thorough. Will definitely be bringing my car back again! More

by kalechip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Secor Subaru responded

Thank you for the 5-star rating! We're delighted that our team provided you with great customer service during your visit. We appreciate your recommendation and hope to see you next time!- The Secor Subaru Team

July 21, 2023

I went there on an emergency situation with a sidewall tear on my tire Anastacia took care of it immediately and efficiently. I was on my way in just a couple of hours More

by NCMOTOLA
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Jul 24, 2023 -

Secor Subaru responded

We're pleased to hear that Anastacia was able to assist you with your vehicle needs. Thank you for choosing Secor Subaru, and we hope to see you again in the future! Drive safely!

July 20, 2023

Service attendants are polite. Comfortable waiting area. Appreciate coffee maker. Reasonable price for an oil change. More

by Gerry Roy
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Secor Subaru responded

Hi Gerry! Thank you for the kind words! We're glad to hear that our service attendants were polite and that you enjoyed our comfortable waiting area. We appreciate your business and hope to see you again at Secor Subaru in the future!

July 20, 2023

Good communication, he kept me in the loop with process etc. happy with the service More

by COLIN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Secor Subaru responded

Thank you for leaving us this five-star review at Secor Subaru. It was a pleasure assisting you. Enjoy your ride!

May 17, 2023

Accommodating, efficient, friendly And articulate with the needs of upkeep o f my Outback Subaru More

by LILLI3277@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
May 18, 2023 -

Secor Subaru responded

This is what we love to hear! We look forward to seeing you next time at Secor Subaru!

May 16, 2023

Very helpful, friendly, professional, courteous and fair. Diagnosed engine issues on my Outback and repaired it perfectly. Provided a loaner vehicle to me. More

by HMUHSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Secor Subaru responded

Thank you for trusting the Secor Subaru team with your Outback! We're so glad we could resolve your issues and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

...
34
...