Secor Subaru

Spoke to the service manager about the previous appointment. The work had not been done correctly and I asked for his help. He was attentive professional and said he would see it was fixed. He r appointment. The work had not been done correctly and I asked for his help. He was attentive professional and said he would see it was fixed. He returned at the end of the appointment to see that I was satisfied. More

Outstanding service! My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to cold weather. I took video a few separate times so I could show the service department what exactly concerned me. Thank you for your honesty, and hard work . More

It has been a pleasure working with Shane and Secor Subaru. I had leased two Crosstreks in the past from another dealer and after getting a quote from that dealer I wanted to get another from another d Subaru. I had leased two Crosstreks in the past from another dealer and after getting a quote from that dealer I wanted to get another from another dealer. I chose Secor because for several years when I was in high school I lived in New London. From the beginning it was a great experience working with Secor. I got a significantly better quote from Secor even though I hadn’t told them what the first quote was. Shane was upfront with me about the fact that it was going to take 2-3 months to get my car and that was right on the mark. When I went to sign the paperwork for the new lease Shane was well prepared and it went seamlessly. I will certainly recommend Secor to anyone in the market for a Subaru and will definitely come back to buy or lease another Subaru. More

Took car in on time and checked to make sure I did not have to pay!!!! All were very nice and respectful ! have to pay!!!! All were very nice and respectful ! More

They were very nice and professional but were unable to fix the problem, which is that when the lights on an auto, they don't go off when I turn off the car. They did identify some other minor issues, whic fix the problem, which is that when the lights on an auto, they don't go off when I turn off the car. They did identify some other minor issues, which they took care of, but the thing I came in for is unresolved. They discounted the labor charge for the time it took trying to find the problem, which I appreciated More

I came in for an alignment review and then alignment. The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed, and vacuumed. Overall, a very good experience. More

The dealer performed the service required in a professional manner and returned a clean car. professional manner and returned a clean car. More

Great service! Jocelyn was wonderful! Had me in and out in a very reasonable time. Jocelyn was wonderful! Had me in and out in a very reasonable time. More

When I wait for the car it is a friendly, knowledgeable and professional staff that provides info on the task at hand. and professional staff that provides info on the task at hand. More

I recently had some work done on my 2015 Forester and could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When it finally gives out, I'll be buying another one!! More