Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Great service. First time buying with secor. Won’t be the last! Quick responses and great prices. Recommend to anyone. Service department is awesome took the last! Quick responses and great prices. Recommend to anyone. Service department is awesome took More
I know that I can always count on Secor Subaru to service my vehicles and provide courteous and professional interactions. Oh did I mention they also can provide a loaner vehicle at no charge my vehicles and provide courteous and professional interactions. Oh did I mention they also can provide a loaner vehicle at no charge More
The purpose of my appointment was to have 4 new tires installed along with wheel alignments and balancing. I was told it would take 3 to 4 hours. I declined an offer for a loaner, saying I would wait. installed along with wheel alignments and balancing. I was told it would take 3 to 4 hours. I declined an offer for a loaner, saying I would wait. Six hours later I checked with Service to see if there was a problem. There wasn't but the person who checked me in didn't tell anyone I was waiting. That didn't bother me too much. What did bother me was being told it was my mistake. More
I purchased my first Subaru in 2014.... any work I’ve had done whether maintenance or repair has been exemplary for service and kindness. I am a Subaru driver for life! done whether maintenance or repair has been exemplary for service and kindness. I am a Subaru driver for life! More
Good, reliable service. They have knowledgeable employees. Their Service waiting area is comfortable and customer- friendly. We trust our Outback to their care and trust their recommendations. employees. Their Service waiting area is comfortable and customer- friendly. We trust our Outback to their care and trust their recommendations. More
They did what they said they would do- all my interactions with the sales person, Larry Becker, were excellent as well as his follow up contacts. The price was right too! interactions with the sales person, Larry Becker, were excellent as well as his follow up contacts. The price was right too! More
On time delivery of serviced vehicle. Easy drop off for servicing. Helpful and pleasant customer service representatives. Good recommendation for replacement tires. Very clean facility. Like the fact the servicing. Helpful and pleasant customer service representatives. Good recommendation for replacement tires. Very clean facility. Like the fact the auto is cleaned before returning it. Easy to get loaner. More
Good experience for my daughter in college , thought it was a alternator but nice surprise only a battery . I will send her back if she needs anything else done was a alternator but nice surprise only a battery . I will send her back if she needs anything else done More
Service department was excellent. They were responsive, courteous, and informative. They called me in reference to my battery issue and discussed my options for replacement. They made the whole process ea courteous, and informative. They called me in reference to my battery issue and discussed my options for replacement. They made the whole process easier by picking up and dropping off my car from my home. More
Excellent service. Had to wait a bit for headlamp replacement but the technician explained that replacing them takes more time as they have to go under the car. Car was sparkling clean - really appre replacement but the technician explained that replacing them takes more time as they have to go under the car. Car was sparkling clean - really appreciated that after all the fall leaves! More