Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Usually pleased with your service. You seem to be paying more attention to my concerns. Not to happy with your attempt to up sell, regarding replacement of rear brakes. As I've said I have been in the auto more attention to my concerns. Not to happy with your attempt to up sell, regarding replacement of rear brakes. As I've said I have been in the auto business, in many forms, for 50+ years. Please save your up selling for your uninformed customers. More
Paul was knowledgeable and helped us find the right car for us. Dan took care of us, and we appreciated the loaner while we waited the couple of days for our new car to come in. The process was a pleasure for us. Dan took care of us, and we appreciated the loaner while we waited the couple of days for our new car to come in. The process was a pleasure from beginning to end! More
They are all the best and the only company I will trust my car with. Collision Department, Service for new battery and when My tires were low they showed me what to do. my car with. Collision Department, Service for new battery and when My tires were low they showed me what to do. More
This time they finally got all the things right.. the only thing they neglected to do, which they have in the past, is to completely vacuum out the interior. They did the wash however which is a nice tou only thing they neglected to do, which they have in the past, is to completely vacuum out the interior. They did the wash however which is a nice touch. More
We had a great experience with this dealership in purchasing our new Outback vehicle. Paul was sensational with informing us of the ins and outs of our new purchase. Financing was quick and easy. You purchasing our new Outback vehicle. Paul was sensational with informing us of the ins and outs of our new purchase. Financing was quick and easy. Your General manager also made an appearance during the negotiations which clarified some questions regarding the lease advantage. Over all we were very pleased with your staff and the product. More
Incredible service, see Dan if you go here. He’s a no bs salesman who will do whatever it takes to get you in a car salesman who will do whatever it takes to get you in a car More
Satisfied with all experiences with the Service Dept. The vehicle loaner program is a rarity and greatly appreciated. Very through inspection of vehicle at each service appointment, sanitation, and even a co vehicle loaner program is a rarity and greatly appreciated. Very through inspection of vehicle at each service appointment, sanitation, and even a complimentary car wash. Some weakness in the communication between customer & service Dept. However, kudos to the Internet coordinator for calling me after I left an online service request. I didn’t expect a reply until the next day. He called me that same night ( after 9 p.m) to acknowledge my concern & and facilitate scheduling an appointment.i was pleasantly surprised. More
Took too long. Asked specifically before I left if auto computer for next service was updated told yes, Wrong! Left message still no call back computer for next service was updated told yes, Wrong! Left message still no call back More
I have never been here but my phone got a text to rate this place so regardless of not having a driver's license for years or even a need to drive, I rate you 5/5 spam texts. this place so regardless of not having a driver's license for years or even a need to drive, I rate you 5/5 spam texts. More
Appointment for tires was made a week prior. The car was dropped off at 730 am and loaner was given. Called at noon was told 4. We arrived at 430 and car was not looked at. We were told the tires did not ar dropped off at 730 am and loaner was given. Called at noon was told 4. We arrived at 430 and car was not looked at. We were told the tires did not arrive until noon! We should have been called to reschedule, were never told. We were offered the loaner but had to shift plans for the next day. Lack of communication and way too long for tires. Lauren was excellent when she returned and on the follow up with the shimmy. More