Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I always have friendly prompt service at Secor Subaru and I feel like I can trust them to tell me the truth about the service I need. I feel like I can trust them to tell me the truth about the service I need. More
Not cheap, but they fixed everything including a couple of things of which I was unaware. Kept me informed of progress. Nice check off list of things that may becoming up. Ie. May need rear brake pads in of things of which I was unaware. Kept me informed of progress. Nice check off list of things that may becoming up. Ie. May need rear brake pads in October and front pads in November. More
This service cycle was not as successful as previous ones. I originally scheduled the 18,000 mile service plus replacing the fuel pump as part of the recall. When I scheduled the appointment, I was ones. I originally scheduled the 18,000 mile service plus replacing the fuel pump as part of the recall. When I scheduled the appointment, I was not told that the gas tank needed to be < 1/4 full. So, I had to reschedule. I returned and the only service performed was the fuel pump because the person making the appointment originally did not include the 18K service. In addition, when I got the car back, the fuel pump had not been primed. I returned for the 3rd time to get the 18K service done. All very inefficient from my perspective. This showed an issue with communication and attention to detail when creating and managing appointments, in my opinion. More
Good service. They gave me a loaner car as nice as mine and got my car back to me before it was promised. Good place with good people. and got my car back to me before it was promised. Good place with good people. More
Impreza brought in for fuel pump recall. All dealings from scheduling appointment, to providing loaner, to pick up were handled with friendly and courteous staff. Appreciate also the car wash. from scheduling appointment, to providing loaner, to pick up were handled with friendly and courteous staff. Appreciate also the car wash. More
Secor Subaru takes time and cares for their customers! They are very throughout and thoughtful in their sales! I enjoyed my time working with them! They are very throughout and thoughtful in their sales! I enjoyed my time working with them! More
I’m always impressed when I have my car worked on here. They have nice people, quality work and fair prices. Keep up the good work. They have nice people, quality work and fair prices. Keep up the good work. More
I don't own any Subaru, only 3 MITSUBISHI, which I would always choose over a Subaru................. ..... ..... .... .. ...... ..... ...... .. Fffgg hjnj knnn ffff hhjj jjjj jnnj jjj always choose over a Subaru................. ..... ..... .... .. ...... ..... ...... .. Fffgg hjnj knnn ffff hhjj jjjj jnnj jjj More
Service was very good and it is nice to get car washed. Today I have tried to reach someone in service for over 2 hours but no one answers the phone. I did leave a message for a callback an hour ago. I Today I have tried to reach someone in service for over 2 hours but no one answers the phone. I did leave a message for a callback an hour ago. I wanted to schedule an oil change and ask a question about lost music connection since my last visit when I had a new key programmed. People are nice. More
I feel I get an honest account of what my car needs and what was done. The recall work was not finished at the estimated time due to unforeseen circumstances. Lauren was very apologetic and offered the u what was done. The recall work was not finished at the estimated time due to unforeseen circumstances. Lauren was very apologetic and offered the use of a loaner car. More