Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Fast, efficient, on time - exactly as promised. I love the attention to detail & clear communication so I never feel anxious about my car. Even with recalls I always get my car back same day. I highly rec the attention to detail & clear communication so I never feel anxious about my car. Even with recalls I always get my car back same day. I highly recommend this team! More
Undone service requested. They didn't do 3 of the things I asked.. auto breaking, reset time to DST and one other auto function, Happened twice. I had asked at last servicing They didn't do 3 of the things I asked.. auto breaking, reset time to DST and one other auto function, Happened twice. I had asked at last servicing and this one a month or so again,, I have paid for extra service protection, the car is only a year and 1/2 old , very few miles and still , of course, under warranty . Do they not care about customer requests because I am a senior.? They had no problem taking my $$ when I purchased the car. Never offered to set up my phone for me either . Disappointed. More
Extremely satisfied with the customer support I received for my engine replacement! John was very helpful, efficient and kept me in the loop at all times. Happy to do business with his team again! The lead for my engine replacement! John was very helpful, efficient and kept me in the loop at all times. Happy to do business with his team again! The lead tech, Rodney was also excellent to work with! I appreciated the effort and time he spent with me throughout the whole job. More
They are friendly, efficient and know their brand. I was treated with respect and I did not feel pressured in anyway. Service was fast, all questions were answered and everyone was friendly. I absolutely lo treated with respect and I did not feel pressured in anyway. Service was fast, all questions were answered and everyone was friendly. I absolutely love my Forester and have no regrets. Overall, 5 star experience every time I’m there. More
Very good experience I am a satisfied customer . Contact was only a few hours so don't have much to say. New Forester so far is good. I and wife like it. I am a satisfied customer . Contact was only a few hours so don't have much to say. New Forester so far is good. I and wife like it. More
Purchased my new 2010 outback here. Dealership has been fine until 3 months ago when I was treated poorly and nastily told not to bring my business back for oil changes. At purchase, I was promised free a fine until 3 months ago when I was treated poorly and nastily told not to bring my business back for oil changes. At purchase, I was promised free alternate oil changes, and received them over ten years, and was now told I couldn't do that anymore by service manager. Very disappointed. Was also shouted at and humiliated in front of other customers. More
I’ve had nothing but friendly & professional experiences at Secor Subaru. Evert did a great job when we purchased our vehicle and the service dept has been friendly, accommodating and helpful. I am a very at Secor Subaru. Evert did a great job when we purchased our vehicle and the service dept has been friendly, accommodating and helpful. I am a very happy customer! Diane Armstrong More
This dealership has been pleasant to work with over the two transactions we have conducted with them. The service department is excellent and to date has been top notch. two transactions we have conducted with them. The service department is excellent and to date has been top notch. More
Everyone was nice and informative from the telephone call, when I set up the appointment, through checking out, when the person reviewed what was found and discussed whether any work was needed. call, when I set up the appointment, through checking out, when the person reviewed what was found and discussed whether any work was needed. More
The salesman and all others involved with my purchase were very professional and also very welcoming. I really like everything about Secor Subaru. I just say thank you to all of you at Secor!!! were very professional and also very welcoming. I really like everything about Secor Subaru. I just say thank you to all of you at Secor!!! More