Secor Subaru - Service Center

Service Recall Service was prompt and completed as promised. Loaner were clean and available on my schedule. I wish they had a better choice of healthy snacks in the Service was prompt and completed as promised. Loaner were clean and available on my schedule. I wish they had a better choice of healthy snacks in their waiting room. More

Fantastic Service We are new customers and were totally impressed with this service! We will definitely be back! Thank you for your professionalism and kindness! Per We are new customers and were totally impressed with this service! We will definitely be back! Thank you for your professionalism and kindness! Perfect service! More

Quick, friendly, competent. I had an emergency and needed a new battery immediately so I called in the morning And they told me to come right in. They were friendly and very co I had an emergency and needed a new battery immediately so I called in the morning And they told me to come right in. They were friendly and very competent and fixed my problem quickly. More

Quick & friendly service I was in for a mandatory recall. Fast and courteous service. Waiting area quiet and clean. Fresh coffee, tv and free wi-fi. They told me 60 min for se I was in for a mandatory recall. Fast and courteous service. Waiting area quiet and clean. Fresh coffee, tv and free wi-fi. They told me 60 min for service and they were done in 55 min. More

Excellent service department Had to bring my 2012 Impreza for a recall. All service department staff were very helpful and friendly. Work was completed in less than the initially Had to bring my 2012 Impreza for a recall. All service department staff were very helpful and friendly. Work was completed in less than the initially reported time and I received a nice loaner car for the duration. More

Good service but Good service. John is a good representative. I like the shuttle service, but my big complaint is that they forgot to wash my car. The price is also wa Good service. John is a good representative. I like the shuttle service, but my big complaint is that they forgot to wash my car. The price is also way too high for a simple oil change and tire rotation. This can easily be done elsewhere for much less. More

Great Service Writer Lauren was great to work with! I will request her when I schedule my next visit. However the car wash looked terrible. The car exterior still had sal Lauren was great to work with! I will request her when I schedule my next visit. However the car wash looked terrible. The car exterior still had salt and mud residue visible. More

Oil change Lauren was super helpful & friendly. She’s a great person to deal with when you walk in for a service. Thank you for the great customer service Lauren was super helpful & friendly. She’s a great person to deal with when you walk in for a service. Thank you for the great customer service More

My 18K service and remote installation As has been my experience for the last seven years, this appointment with Secor was a very positive experience. We were offered a loaner vehicle when As has been my experience for the last seven years, this appointment with Secor was a very positive experience. We were offered a loaner vehicle when Jay informed us that the installation of a remote start unit would require more time than we were prepared for. A brand new Outback, no less! We were promptly informed when our car was ready, and check-out was quick and the staff was very friendly. Great service. More

Customer Service At It's Best My 2002 WRX Impreza that I purchased new from Secor Subaru 17 years ago needed repair. It was not fit to drive and the service department (Jay Fulton My 2002 WRX Impreza that I purchased new from Secor Subaru 17 years ago needed repair. It was not fit to drive and the service department (Jay Fulton) got me in quickly and arranged a loaner to use until my car parts came in and the problem was fixed. Jay could not have been more helpful and I have my baby back running great and she even had a bath! I have only used Secor's service department for all my service needs since purchasing and am usually 100 percent satisfied or very close to it. Thanks Subaru More