Secor Subaru - Service Center

Computers down Lightning strike caused computers to be down. Did oil change and tire rotation, did not do 120,000 mile service as requested. When asked if service wa Lightning strike caused computers to be down. Did oil change and tire rotation, did not do 120,000 mile service as requested. When asked if service was completed was told yes. More

Courteous and competent. The initial diagnosis of the problem was correct. The problem was corrected in one visit. Also the use of a loaner proved to be useful. The initial diagnosis of the problem was correct. The problem was corrected in one visit. Also the use of a loaner proved to be useful. More

As usual excellent work I have taken my Subaru and past Subaru's to Secor and had nothing but excellent results. I cannot say enough about the great experience I've had with I have taken my Subaru and past Subaru's to Secor and had nothing but excellent results. I cannot say enough about the great experience I've had with them. More

Great Service Representative I was very impressed with the service representative. I said my name when I arrived. My husband's name is on our record. An hour later when she came f I was very impressed with the service representative. I said my name when I arrived. My husband's name is on our record. An hour later when she came for me, she remembered my two word name. She also applied a discount to my bill that I had casually mentioned receiving by e-mail. Unfortunately I didn't get her name. More

Great people and service. This is our first Subaru and so happy we made this choice. From the great salesman to the service dept a very happy experience. Thank you This is our first Subaru and so happy we made this choice. From the great salesman to the service dept a very happy experience. Thank you More

Top notch Quick, easy, friendly. I know they will keep me on the road with no issues. Been going there for the past 8 years, 110k miles with great service every Quick, easy, friendly. I know they will keep me on the road with no issues. Been going there for the past 8 years, 110k miles with great service every time. More

Service not as promised Very disappointing experience!!!!! 2 hours to perform and oil change and rotate tires with a confirmed appointment. They said 1 hour when I scheduled. Very disappointing experience!!!!! 2 hours to perform and oil change and rotate tires with a confirmed appointment. They said 1 hour when I scheduled. They also didn’t perform minor tasks requested nor cleaned inside of vehicle as advertised..... had to remind them to wash car as well which was performed in a hurry. I really don’t understand the value proposition here. When buying my 2018 outback they promised the world..... well I guess car sales hasn’t changed much.... lesson learned More

Great experience! I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I would have been there all morning!. They found me a loaner and I was able to do all my errands before my car was ready so that my morning wasn't a total loss! More

Awesome Staff Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my serv Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my service done there and have never had a bad experience. Great job Secor! More