Secor Subaru - Service Center

Exceptionally good The very attentive and pleasant people in the Secor Subaru service department are the reason you'll find yourself back there for your maintenance need The very attentive and pleasant people in the Secor Subaru service department are the reason you'll find yourself back there for your maintenance needs. Happy we have dealership them in our area More

5 Star Service My car was due for its 30 thousand mile service. The staff was beyond kind and caring to my service needs. I have been to other Subaru service centers My car was due for its 30 thousand mile service. The staff was beyond kind and caring to my service needs. I have been to other Subaru service centers in the area and Secor is by far the best! More

Excellent service I brought my Subaru in for an oil change and tire rotation. Jay, in the service department was very helpful and got my car in and out in under an hour I brought my Subaru in for an oil change and tire rotation. Jay, in the service department was very helpful and got my car in and out in under an hour. I would recommend Secor service. More

Unscheduled catastrophe The transmission of my Outback packed up over a 3 day period. I dropped the car off at Secor Service on a Sunday with no appt. Thankfully, Jay arrange The transmission of my Outback packed up over a 3 day period. I dropped the car off at Secor Service on a Sunday with no appt. Thankfully, Jay arranged fitting the repair into an already busy schedule. I'm impressed. Yay! More

Always have a pleasant experience Employees at the service center have always been pleasant and friendly and helpful with questions. I live in RI and come to Secour for the servic Employees at the service center have always been pleasant and friendly and helpful with questions. I live in RI and come to Secour for the servicing of my cars. I have been using this dealership since 2001. More

Service Appointment Check in was efficient, and car was brought in for service at scheduled time. Service was completed within estimated time, even with new identified is Check in was efficient, and car was brought in for service at scheduled time. Service was completed within estimated time, even with new identified issues. Car was returned clean. Staff creates a friendly yet peofessional environment, and the work completed is done with a high level of competence. More

Great experience! I enjoy taking my car to Secor Subaru for service because they are always ready for me at the appointed time and if they can't have my car ready when I enjoy taking my car to Secor Subaru for service because they are always ready for me at the appointed time and if they can't have my car ready when they say, they make a loaner available to me. They also have a shuttle service to bring me home if I don't wish to wait for my car. They are very easy to work with. More

beyond extraordinary a glitch in scheduling my service was handled nothing less than spectacularly by all persons concerned. this is a really fine service department an a glitch in scheduling my service was handled nothing less than spectacularly by all persons concerned. this is a really fine service department and I recommend it highly More

oil change I went to get my oil changed and they great fast friendly service and they washed my car so fantastic . I I would recommend them any time I went to get my oil changed and they great fast friendly service and they washed my car so fantastic . I I would recommend them any time More

Appointment When I arrived for my appointment at the dealership the woman who”greeted” me was not very friendly and never smiled. It appeared that she was having When I arrived for my appointment at the dealership the woman who”greeted” me was not very friendly and never smiled. It appeared that she was having some difficulty with the computer while she tried to figure out the reason for my visit. I waited in the waiting area and when my car was ready she came out to review some things with me. She told me the cabin air filter was dirty and needed to be replaced. I declined and then she brought it up again and said the filter was “very” dirty. She also said I needed 4 new tires and they were so bad they could not be rotated. I declined that also. When she left after that encounter she still had not smiled and was not friendly. The other customer in the waiting area looked at me and said “wow she was really rude to you”. I have been coming to Secor for many years and this is the first time I have had a bad experience. Everyone else has been so friendly and helpful. I did not get the name of the woman who waited on me but I am sure that her name is on the invoice for the service. I did receive a voicemail from someone who identified herself as Ellen but as I said I did not get her name at the time of the appointment. After I left I went to a tire dealer as the tire price I had been given seemed high to get an estimate from them and they said I did not need tires. I have even returned for a minor problem since and the person went right to my car and addressed and solved the issue in two minutes and I was happily on my way. More