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Secor Subaru - Service Center

New London, CT

4.7
1,277 Reviews
Call Service Center (860) 442-2323

1,277 Reviews of Secor Subaru - Service Center

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February 03, 2024

The dealership was fine. Did everything I expected. Beck is very friendly and helpful, goes the extra for customers More

by bvanbeene
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
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Feb 05, 2024 -

Secor Subaru responded

Hi B Vanbeene! Thanks for the feedback! We're glad to know Beck was able to provide you with a positive experience at Secor Subaru.

February 02, 2024

Fast and the staff treats customers with kindness and they give you the information you need. More

by RNCOSTELLO
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
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Feb 02, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

February 01, 2024

Car still shifts strange even after recall No No Ww we www weww Q q More

by RADIOBROWN
Recommend Dealer
No
Employees Worked With
Anastacia Rebell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Feb 02, 2024 -

Secor Subaru responded

Thank you for the review. As explained during your visit, the recall does not fix issues not pertaining to the recall. I appreciate you taking the time to speak with me yesterday and encourage you to reach out directly if we can be of further assistance. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

February 01, 2024

Great customer service and outstanding work Great customer service, outstanding work with excellent communication throughout the repairs process. More

by MARTINEZALSINAL
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Feb 02, 2024 -

Secor Subaru responded

We're delighted to know you had a great experience with our team at Secor Subaru. Thanks for the shout-out for our customer service and communication during the repair process!

February 01, 2024

Always a pleasant visit in and out for service at this Subaru dealership! I never feel ripped off. More

by RODURIE
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
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Feb 02, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

January 29, 2024

Pleasant polite and respectful. Nice driver took me to work and picked me up yo bring me back yo dealership. Work completed in timely manner More

by thegraltons
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
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Jan 30, 2024 -

Secor Subaru responded

Hi, Graltons! We're glad to know that you had a positive experience with our team at Secor Subaru. We always aim for timely and efficient service, so it's great to see that reflected in your visit!

January 29, 2024

Only went for service. Very good service. I drive to Secor though there is a subaru dealer near me, because the service is professional and they do a great and detailed job More

by Judith
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Jan 30, 2024 -

Secor Subaru responded

Hi Judith! We're so glad to know that you have been trusting Secor Subaru for over 25 years! It's great that our team continues to provide professional and detailed service. Thanks for your loyalty and the positive review!

January 29, 2024

Very professional, very accommodating, very knowledgeable. Great customer service!! Highly recommend them to any Subaru owner. More

by JKJK1818
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Jan 30, 2024 -

Secor Subaru responded

Hi JK! We appreciate your high recommendation and kind words about our team at Secor Subaru! We're always here to provide top-notch service for all Subaru owners. Thanks again!

January 27, 2024

Satisfied Great service Will definitely continue to have my car serviced at Secor Subaru Thank you More

by QUINO.JAYPEE
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Jan 29, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

January 26, 2024

Went smoothly. Staff was courteous & friendly. I don't have time right now to continue. More

by MRATULRSHAH
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Jan 26, 2024 -

Secor Subaru responded

Hi Mratulrshah, thank you for the 5-star rating! We're glad to hear that your visit went smoothly and that the staff was courteous and friendly at Secor Subaru!

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