Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,278 Reviews of Secor Subaru - Service Center
Sort by
Verified Customer
June 22, 2021
Made an appointment. We were told it would take 45 minutes to check a bolt that was part of a recall on our Forester. After 2 hours we had to leave but made another appointment. After waiting 3 hour minutes to check a bolt that was part of a recall on our Forester. After 2 hours we had to leave but made another appointment. After waiting 3 hours, our car was looked at and we were told that they checked the bolt and tried to tighten it, but that it was pretty tight all ready. I feel that waiting a total of 5 hours and having to commute back and forth both times was unacceptable for a service that literally only took 5 minutes. More
by Cbstone78
Employees Worked With
Jean Canela, Nick Hander
June 17, 2021
I have given this service department 4 occasions to change my seriously bad opinion of them and unfortunately they have not met that small challenge change my seriously bad opinion of them and unfortunately they have not met that small challenge More
by MSASE2U
Employees Worked With
Nick Hander
June 09, 2021
Very efficient service on my Forester. Done in less time than projected. People all friendly and helpful. Glad I got the 3 year service plan. than projected. People all friendly and helpful. Glad I got the 3 year service plan. More
by GLENNDREYER53
Employees Worked With
Bryan Carambot
June 04, 2021
The employees were very well informed of questions asked and very helpful as well. I would definitely recommend to my friends and family. Thank You and very helpful as well. I would definitely recommend to my friends and family. Thank You More
by mdiaz529
Employees Worked With
Nick Hander
June 01, 2021
Always great service. Very accommodating when other appointments are scheduled in one day. Very speedy which makes me keep coming back. Zz z z z appointments are scheduled in one day. Very speedy which makes me keep coming back. Zz z z z More
by MARILYNROCKS48
Employees Worked With
Jean Canela
May 26, 2021
Hi superb. Friendly good excellent communications fast. Easy to deal with which is first on my priority list. Timely appt set and accommodation . Clear helpful concise language used. Easy to deal with which is first on my priority list. Timely appt set and accommodation . Clear helpful concise language used. More
by BONJOURJANET
Employees Worked With
Kevin O'Donovan, Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
May 24, 2021
Although this is not where I bought my car the staff was friendly and met my needs. They came and picked up my car and returned it in a timely manner. They also gave me a detailed list about brakes tires et friendly and met my needs. They came and picked up my car and returned it in a timely manner. They also gave me a detailed list about brakes tires etc and washed my car. Thank you!! More
by Sullivanpaula117
Employees Worked With
Lauren McGloin
May 20, 2021
As a long time customer of Secor and Subaru enthusiast, I highly value their unparalleled level of service, attentiveness, friendliness and professionalism. They are like family! highly value their unparalleled level of service, attentiveness, friendliness and professionalism. They are like family! More
by Don Weller
Employees Worked With
Lauren McGloin
