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Secor Subaru - Service Center

New London, CT

4.7
1,278 Reviews

1,278 Reviews of Secor Subaru - Service Center

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April 29, 2021

It was a real pleasure dealing with Bryan at Secors service department, after 50 years in the sales end of the business, Bryan took the time to fully explain what my issues were and how to correct the More

by Westy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Apr 29, 2021 -

Secor Subaru responded

Thanks for the 5-star review, Westy. Your review lets us know we're doing right by our customers and we couldn't be more thrilled! We'll share this with Bryan and look forward to seeing you next time! - Secor Subaru

April 28, 2021

Nice waiting room, decent wait time of about an hour, nice staff, honored birthday coupon. I wish the oil change was 30 minutes. Nice snacks in waiting room. I wish there was tea. The car was was offe More

by WJACKSON03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hander
Apr 30, 2021 -

Secor Subaru responded

Thank you for your feedback. We appreciate your business with us at Secor Subaru and hope you will reach out if there is anything more we can do for you.

April 26, 2021

All aspects of my service appointment were excellent. I was met immediately on arrival. Had a brief discussion about service to be performed. Waited in waiting room. Service completed in less than an hour. More

by DAMONPAT
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Apr 27, 2021 -

Secor Subaru responded

We're so pleased to hear our team gave you a five-star service experience! Thank you for trusting your vehicle into our care, and we're so honored to have earned your business! We look forward to seeing you at your next appointment! - Secor Subaru

April 15, 2021

Everything seemed fine. Of course what I know about cars could be put in a thimble! Forgot to ask about my trunk, which opens only when it feels like it! More

by HARRIETJULI1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Apr 16, 2021 -

Secor Subaru responded

Thank you for the positive feedback! Please don't hesitate to reach out if there is anything more we can do for you!

April 12, 2021

Bryan is easy to deal with and always goes the extra mile. Always explains everything so that I understand what is going on with my car and why. More

by AVS_55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Carambot
Apr 13, 2021 -

Secor Subaru responded

Thanks for the awesome five-star review! We're glad to hear Bryan provided such a positive experience to you and made your visit special! - Secor Subaru

April 12, 2021

I have purchased several Subaru vehicles over the year. However, Secor Subaru was by far the best experience. All staff were excellent to work with. The service department has been great to work with as we More

by DROGALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Michael Sharrio, Paul Westermeyer
Apr 13, 2021 -

Secor Subaru responded

Thank you for being a Secor Subaru customer! We're so grateful for all of your support, and we look forward to your next visit with us!

April 07, 2021

This is my third car from Secor plus daughter and husband both had cars from Secor. Secor is our go to dealership and they have never let us down. More

by QUILTERJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Apr 08, 2021 -

Secor Subaru responded

Thank you so much for the wonderful review and continued support! We appreciate knowing that our team has provided five-star care to you and your family and earned your business! We look forward to working with you again! - Secor Subaru

April 05, 2021

The staff at Secor helped me navigate a major engine problem with sensitivity and grace. I never want to have such a problem again, but if I did, I know where I'd go. More

by sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Apr 05, 2021 -

Secor Subaru responded

It was our pleasure to help you out! Thank you for your positive feedback and for choosing Secor Subaru. Take care!

April 02, 2021

Can always count on excellent service ever since buying my Subaru over 8 years ago from their sales department. I have no complaints. Thank you! More

by ARIVERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Apr 02, 2021 -

Secor Subaru responded

Thank you for being a Secor Subaru customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

April 01, 2021

Wonderful service at Secor!! Appreciate everything they did for me and my family! I will definitely recommend their repair services to friends and family. Thank you More

by CSTEWART1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Canela, Nick Hander
Apr 01, 2021 -

Secor Subaru responded

We're so glad you had a great visit! Thank you for this awesome review! We hope to provide you with more five-star experiences in the future! - Secor Subaru

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