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1,279 Reviews of Secor Subaru - Service Center
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November 19, 2020
Lauren and team were both efficient and caring to my customer needs. Always available to address my Subaru questions or concerns I would highly recommend friends and family to purchase a vehicle fro customer needs. Always available to address my Subaru questions or concerns I would highly recommend friends and family to purchase a vehicle from Secor Subaru. More
by EDIEFREEMAN52
Verified CustomerEmployees Worked With
Lauren McGloin
November 19, 2020
Excellent service. Organized and efficient. Thank you............,,.,Eileen Boyce. I am bothered by your telling me to use at least 25 words in my review. Eliminate that request or you won’t be gett you............,,.,Eileen Boyce. I am bothered by your telling me to use at least 25 words in my review. Eliminate that request or you won’t be getting any more surveys completed by us. More
by GREATNECK179
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
November 17, 2020
Service was quick, efficient, and courteous. Car was washed and returned in good order. Service desk was pleasant and attentive and confirmed the services I requested were all completed. washed and returned in good order. Service desk was pleasant and attentive and confirmed the services I requested were all completed. More
by BWiatr
Employees Worked With
Amanda Easom
November 16, 2020
Communication was horrible. Didn’t get a written estimate before our work was done. Lauren, the customer service rep. was rude. General manager of the dealership never got back to me after leaving a messag before our work was done. Lauren, the customer service rep. was rude. General manager of the dealership never got back to me after leaving a message. Will never go there again. Will tell others to avoid dealership. More
by ERIC_R_WALTON
Employees Worked With
Lauren McGloin
November 12, 2020
Excellent service. The staff, especially Lauren McGloin, was knowledgeable and quick to diagnose my problem. In addition, she was patient with my questions and took time to answer all of them. was knowledgeable and quick to diagnose my problem. In addition, she was patient with my questions and took time to answer all of them. More
by Sport
Employees Worked With
Lauren McGloin
November 10, 2020
All of our experiences have been great. Courteous, professional and helpful. Explained what needed to be done and the estimated cost. Excellent communication. Very pleased. professional and helpful. Explained what needed to be done and the estimated cost. Excellent communication. Very pleased. More
by MMIELLO
Employees Worked With
Lauren McGloin
November 08, 2020
Overall good service. I was called back and told the card was ready. Drove over to pick it up and I asked if it was vacuumed. They said no but it could be done “if I wanted”. I found it unusual this time to was ready. Drove over to pick it up and I asked if it was vacuumed. They said no but it could be done “if I wanted”. I found it unusual this time to have to ask for vacuum and and wash. More
by CHRISTINECABRAL1
Employees Worked With
Lauren McGloin
November 05, 2020
Usually pleased with your service. You seem to be paying more attention to my concerns. Not to happy with your attempt to up sell, regarding replacement of rear brakes. As I've said I have been in the auto more attention to my concerns. Not to happy with your attempt to up sell, regarding replacement of rear brakes. As I've said I have been in the auto business, in many forms, for 50+ years. Please save your up selling for your uninformed customers. More
by TIGA34
Employees Worked With
Lauren McGloin
