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Secor Subaru - Service Center

New London, CT

4.7
1,279 Reviews

1,279 Reviews of Secor Subaru - Service Center

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August 27, 2020

Friendly staff, easy to schedule and I was provided a free loaner car. Recall was completed as scheduled. They were flexible and accommodating with my pickup time. Very happy overall. More

by Robin C
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Donovan
August 26, 2020

Quick Service, staff that was helpful and took the time to go over work. Went out of their way to meet timeline needs for me More

by MCMAMA_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
August 25, 2020

This was an excellent visit. I was very disappointed the This was an excellent visit. I was very disappointed the first time I came. But this time it was efficient friendly and the car is doing fine thank y More

by M941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
August 24, 2020

Service department was very busy but was able to get my car taken care of very quickly even though it was last minute. Very helpful staff. More

by DUSTINDRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
August 20, 2020

I was in for a oil change 2015 Subaru with 1000 miles I was told to expect hour and a half to two hour wait because they had to wipe down the whole interior of the car than the mechanic would do the oil ch More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know Employees name
August 20, 2020

Was in and out very quickly with fantastic service. The team also replaced my tires and rear break lights. Dropped car off and the team also provided a ride home. More

by Jbacchiocchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Donovan, Amanda Easom, Lauren McGloin
August 14, 2020

I brought my 2019 Outback for its 6000 mile service (oil & filter change, tire rotation, and complementary inspection). The fuel pump recall replacement was also done. Brought the car in at 2 pm and it was More

by JKSUTER
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
August 11, 2020

Great service always. This was a while ago and I am 90 so memory is not super sharp. The attention I received was excellent. Everyone was courteous and friendly on the phon More

by JHWEIGLE
Recommend Dealer
Yes
Employees Worked With
Brian I think and 2 different drivers for pick up. Thanks
August 06, 2020

Have trusted this dealership with my Subaru’s for years. Very helpful Great mechanics and staff. Just wish they weren’t so pricey on repairs I need. More

by THERESA.TERMINI
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in service
August 06, 2020

I’ve always had great service with knowledgeable and friendly staff. I drop my car off early in the morning for service and use the provided loaner. I believe they also offer a shuttle service to the lo More

by TMOORE8828
Recommend Dealer
Yes
Employees Worked With
John Donovan, Lauren McGloin
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