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Secor Subaru - Service Center

New London, CT

4.7
1,278 Reviews

1,278 Reviews of Secor Subaru - Service Center

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May 14, 2020

Great customer service. They have a knowledgeable mechanic who took the time to explain the problems and communicated well to meet my needs. Lauren provided great customer service. My only complain More

by VINCE A.
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 13, 2020

Satisfying Experience Took my car for service upon arrival. No waiting time. Staff was professional. Called when they said they would. Car was cleaned when I picked it More

by CAROLGAL305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian from Service Department
May 13, 2020

Service has never been a problem here. Secor is close to home and where I work. It's my first choice for repair or recall work. More

by Pscrisanti
Recommend Dealer
Yes
Employees Worked With
John Donovan
May 11, 2020

I loved my visit! Sometimes you just need a strong and surly man to change your oil. Paul really got deep under my hood to do the hard work of a man who loves pleasing. The way his trained hands were unde More

by REESE.JAKEB
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
May 09, 2020

Service was excellent. Appreciated the home pickup and delivery during this difficult. I especially likes the complimentary car vacuuming and washing. Service was also prompt More

by CCHIAPUTTI
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
May 07, 2020

recall service Process was very easy and pleasant. Would definitely use Secor again for service. I liked the check process and that they wash the car afterwards. More

by RWARGA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
don't remember
May 07, 2020

Been going here for years Secor never lets me down! I've never felt taken advantage of. Service is always done in a timely manor but I never mind waiting in their well-appointe More

by MROSTKOSKI
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 07, 2020

Very kind staff. Lauren went over all of the recalls with me in detail. They did a phenomenal job! I will be going back to Secor for servicing my Forester More

by Olivia
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 07, 2020

Very professional, courteous, accommodating. Fixes only what needs to be done. Highly reccomend this dealership. Great experience every time. Always current updates on the vehicle when in their possession. More

by EASTPT11
Recommend Dealer
Yes
Employees Worked With
Amanda Easom, Lauren McGloin
May 07, 2020

Excellent service! Service picked up and delivered my car right to my front door. Great people to work with. Very friendly and accommodating. Would definitely recommend Secor Subaru! More

by KASANTACROCE
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
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