Back

Secor Subaru - Service Center

New London, CT

4.7
1,278 Reviews

1,278 Reviews of Secor Subaru - Service Center

Sort by
December 24, 2019

My Subaru I am very satisfied with Secor Subaru. I have bought two new Subaru’s in the last year. I am well pleased with their Service. They are very curtious a More

by GNILES58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
December 22, 2019

Always great Service department is wonderful especially amanda she always goes above and beyond with any problems and makes sure the customer is always informed ab More

by SJOSEPHMPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everet Dahlquist, Amanda Easom
December 20, 2019

Engine rebuild Secor did a great job giving me a new small block after it failed several oil burn tests within warenter limits. They gave me a great loaner car, had More

by Kohrtj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
December 19, 2019

Not good Made an appointment for 9AM. They said it would take 3 hrs. I got the car at 6PM. I was without a car all day. Not pleased with service More

by STAN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Donovan
December 17, 2019

Awful The service was awful, argumentative. Car was not ready for pick and had to wait even though I was called the day before and was told it was ready for More

by TRUJILLO522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
December 17, 2019

Friendly, professional staff, clean service area, five stars I was in service for a recall front passenger air bag completed in the time given..and will recommend secor Subaru to friends...Thank you More

by llpetermoore61@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
December 15, 2019

Good experience They were helpful and thorough in attempting to diagnose an issue with my car. The service was performed in a reasonable amount of time and was as I h More

by JENN.GRIFFIN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
December 12, 2019

Service was just ok The 60K is a big service and expensive. The weather delayed dropping off the car The pick up was slow and it took about 10 min to get someone to More

by Mjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
December 12, 2019

Recall Dealer performed recall on hood latch in a timely way, and inspected many other parts of car (without request) confirming they are in good working con More

by MARKCURTISHARDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
December 10, 2019

Air Bag Replacement Under Warranty The whole team worked very efficiently/effectively in performing this service, plus I was given a ride back and forth to work in New London so my on-s More

by BVANBLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
...
83
...