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Secor Subaru - Service Center

New London, CT

4.7
1,278 Reviews

1,278 Reviews of Secor Subaru - Service Center

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November 17, 2019

Service rating The employees I uncounted were very nice and professional.i am very happy to have a representative to call and talk to when I need service done. Amand More

by TINY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
November 17, 2019

Excellent, professional, helpful knowledgeable Great people, great service. Have been a happy customer for over 30 years. Always professional sales and service. Helpful and honest staff. The best More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Amanda Easom, Lauren McGloin
November 14, 2019

Excellent customer service I went to the dealer to have stripped lugnuts repaired after a tire dealership did me dirty. They were exceptionally skilled, explained everything eve More

by emily.amaral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
November 14, 2019

Excellence in all departments Dan is great. Paul is smart and helpful. Lauren is knowledgable. We have been happy customers for over 30 years and have been sending all our frien More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Amanda Easom, Lauren McGloin
November 13, 2019

Still waiting for a call back more than a week later Dropped my car off last Tuesday and then had to drop it off again on Wednesday. Had my 2019 car in for its 12k appt and mentioned three concerns I was More

by STACYA
Recommend Dealer
No
Employees Worked With
Lauren McGloin
November 12, 2019

Efficient The service department is organized very nicely with a pleasant waiting area for customers. My appointment was efficient and went smoothly.. I made my More

by ALANAREMLEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
November 11, 2019

Oil change and tire rotation Work performed was good. The service department was running behind (short handed) so the wait time was longer than usual. Realizing this I was offered More

by MLABRECQUE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
November 06, 2019

Wonderful experience! They were wonderful in keeping in touch with me and trying to figure out what was wrong with my car. When they finally figured it out, they called me More

by BOOKLOVERBRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
October 30, 2019

Battery check Great last minute service! Had a brand new battery, which turn out to be defective. Battery was installed at another garage. The service team had in More

by GARYSLATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Benjamin Shiling
October 28, 2019

Good service Took me on time, and was happy with outcome. Bought my car there and will get another there too. Only problem I have had with my forester is oil leaks More

by DIANECYTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
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