1,277 Reviews of Secor Subaru - Service Center
Everything done perfectly I had just returned from two months in Florida and needed an oil change and a thorough check of the car. I was able to schedule an appointment the da I had just returned from two months in Florida and needed an oil change and a thorough check of the car. I was able to schedule an appointment the day after my call. New oil and filter and a check of the car reassured me I could continue to rely on this fantastic vehicle. Just need to have the air bag recall done early next month. More
Great customer service I've always had a good experience with Secor's service. It seems they are still ironing out the wrinkles though in the new, "more efficient" check in I've always had a good experience with Secor's service. It seems they are still ironing out the wrinkles though in the new, "more efficient" check in process. I was left standing in the cold service bay for several minutes before someone was available to check me in. More
Friendly and quick Great service! Needed to have some work done and was given a loaner car to use while mine was being worked on. The loaner was a beautiful new vehicle Great service! Needed to have some work done and was given a loaner car to use while mine was being worked on. The loaner was a beautiful new vehicle and made me consider trading! The process was quick and I was in and out with no hassle. More
Easy and accommodating Easy drop off, I was helped quickly and the waiting area was nice. The text updates on the progress of my service was appreciated. I liked that the wa Easy drop off, I was helped quickly and the waiting area was nice. The text updates on the progress of my service was appreciated. I liked that the waiting area had some business or work space separate from the TV room. More
Friendly Service and Staff Both the service I received from Jay in your Service Department, and Larry in the Sales Department continue to impress me. Each of them were both help Both the service I received from Jay in your Service Department, and Larry in the Sales Department continue to impress me. Each of them were both helpful and friendly, and made my experience a very positive one. Arlene J More
Quick Service I received a recall notice on my passenger-side airbag. The dealer I purchased my car from was booking into mid-June so I called a friend who bought h I received a recall notice on my passenger-side airbag. The dealer I purchased my car from was booking into mid-June so I called a friend who bought his Subaru at Secor. He had just made an appointment for the following Monday. I called and got an appointment for 3/26/19! Yesterday, I drove from my home in Portland and had my airbag replaced by Secor’s team. The job took less than 3 hours and I waited in their comfortable waiting room/work area. Thank you, Secor! More
Routine Service My 2016 Forester was in for routine servicing - oil change, tire rotation, etc. The experience was very good - from the express check in, coffee and N My 2016 Forester was in for routine servicing - oil change, tire rotation, etc. The experience was very good - from the express check in, coffee and Netflix in the lounge, to a clean car and check out. My service rep was very knowledgeable concerning my vehicle and what had been done. Thanks to the whole crew. More
Airbag recall/oil change The work was done in a very timely manner. During inspection found brake problem, they took care of all three problems on a very busy day. I have al The work was done in a very timely manner. During inspection found brake problem, they took care of all three problems on a very busy day. I have always had good service. More
Fast and courteous service! The best service I've had! It was VERY quick, and very very Courteous. My service Rep was Lauren, and I had brought my Subaru in for a pretty tedious The best service I've had! It was VERY quick, and very very Courteous. My service Rep was Lauren, and I had brought my Subaru in for a pretty tedious repair- it needed a new Torque Converter. I expect the car to be out for at least a week, but they ordered the part, got it shipped, and fixed it a day later! The entire time my service advisor was super courteous, kept me in the loop, and really did everything she could to get me the best price. Would recommend- this experience was AMAZING!! More
The Staff Listens Facility is clean and efficient. Lauren listened carefully to my concerns, and followed up with a full report when work was completed. They even washe Facility is clean and efficient. Lauren listened carefully to my concerns, and followed up with a full report when work was completed. They even washed my car! More