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Shottenkirk Toyota San Antonio
San Antonio, TX
351 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 12:00 AM
Tuesday 7:00 AM - 12:00 AM
Wednesday 7:00 AM - 12:00 AM
Thursday 7:00 AM - 12:00 AM
Friday 7:00 AM - 12:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 351 reviews
August 30, 2024
Everything went well until they forgot to reset the maintenance warning. I had to return to the dealership to get it turned off. When I return to the dealership, I could not get anyone to come to my ve maintenance warning. I had to return to the dealership to get it turned off. When I return to the dealership, I could not get anyone to come to my vehicle. I feel I was actively ignored. I waited for a long time for someone to come and Check me in for service. In the end, it Only took a minute for the person who resolve the issue. However, this has left a sour taste in my mouth with regards to the overall service. More
by A1223
Verified CustomerEmployees Worked With
Bennett
August 29, 2024
I visited with Mark after the service was completed on my 2022 company vehicle. I expressed how pleased I was with the customer service I received from Shelby in the Service Department. Despite having a lot 2022 company vehicle. I expressed how pleased I was with the customer service I received from Shelby in the Service Department. Despite having a lot on his plate, Mark was very personable and approachable. As a loyal Toyota family (currently driving six, including my company vehicle), we plan to buy our next car here as well. Thank you, Mark, for the great service we received from you and your team! More
by James McNeill
August 29, 2024
As always, Rod Herrera provided excellent assistance. Fully informed me about services provided, the costs, and the time required. Kept me informed throughout. Everyone else in the process from checki Fully informed me about services provided, the costs, and the time required. Kept me informed throughout. Everyone else in the process from checking in to checking out did a good job as well. More
by Happy Customer
Employees Worked With
Rod Herrera
August 28, 2024
Representative worked patiently waiting for my decision to buy. Too many miles on the car for year ofe vehicle to buy. Too many miles on the car for year ofe vehicle More
by TERESA.AYALA
August 28, 2024
We purchased two cars from Shottenkirk in two weeks with Alex Sanchez and he was fantastic. Helpful from the start to the end. Cannot highly recommend him enough. Alex Sanchez and he was fantastic. Helpful from the start to the end. Cannot highly recommend him enough. More
by kstevens2
August 28, 2024
The credit card fee is terrible. Will probably not go back after being a customer for over 10 years and purchasing 2 vehicles from Alamo Toyota. Will probably not go back after being a customer for over 10 years and purchasing 2 vehicles from Alamo Toyota. More
by martyg18
Employees Worked With
Service person was ok
