Shottenkirk Toyota San Antonio - Service Center

Advisor never greeted me. Had to seek out help to get checked in. Then nobody came and told me when my car was ready. Had to seek out a random advisor to finish up. Poor custo Had to seek out help to get checked in. Then nobody came and told me when my car was ready. Had to seek out a random advisor to finish up. Poor customer service overall. More

New name but still provided fast and professional service. I did have an appointment but came early and was no issue. Wish I had know about 3% charge when using credit card so I could have brought a service. I did have an appointment but came early and was no issue. Wish I had know about 3% charge when using credit card so I could have brought a checkbook! More

Courteous, oil change was within 45 minutes and staff greeted with a smile. Just hoping for coupons for regular maintenance greeted with a smile. Just hoping for coupons for regular maintenance More

Cory Larusso did a great job keeping me informed and giving me maintenance options to accept or reject. The work was done in a little under the time estimated. Thanks to Cory and his team! giving me maintenance options to accept or reject. The work was done in a little under the time estimated. Thanks to Cory and his team! More

Great service. Made an appointment and they had me in and out within an hour. Bennett reviewed my coupons and used the best one to keep the costs down. Made an appointment and they had me in and out within an hour. Bennett reviewed my coupons and used the best one to keep the costs down. More

Not happy with how we were treated since the new ownership took over. Feel like we were overcharged and not treated like a human. ownership took over. Feel like we were overcharged and not treated like a human. More

Service was great! However, I ned to know who the xxxxxxx was that decided to change the name of the dealership from Alamo Toyota. 50 years of marketing down the drain. However, I ned to know who the xxxxxxx was that decided to change the name of the dealership from Alamo Toyota. 50 years of marketing down the drain. Think about it and call me for additional feedback. David Sobotka 812-459-4484 More

Mr. Fonseca ALWAYS exerts the finest customer service! A1 5 star service on my highlander every service appointment! 5 star service on my highlander every service appointment! More

Marcos in the service department was very helpful and professional. He made the process very easy and fast. professional. He made the process very easy and fast. More

I had a tire that could not be fixed. It was suggested that I call the dealer (my car is only months old). Carol Ann said I had road hazard insurance. Went over they ordered the tire a It was suggested that I call the dealer (my car is only months old). Carol Ann said I had road hazard insurance. Went over they ordered the tire and installed it later that day. THANK YOU CAROL ANN, you saved me at least $300. I will be back for my regular maintenance. More