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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,157 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,157 reviews

September 26, 2024

The first service provider I talked too did not talk to me with respect. Very surprised. More

by SANJAY.PHD.GUPTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 25, 2024

We have always received outstanding customer service at Smith Motors. We have purchased 5 vehicles from them and this is why we keep coming back. More

by PCORNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, repeat business, and for taking the time to leave us this wonderful feedback!

September 25, 2024

The facilities were clean and the servicing was prompt. There was no upselling or trying to convince to look at new vehicles which was not the purpose of my visiit. My service representative was polite and More

by Tamie Lauz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 24, 2024

Prompt and on schedule, great communication and excellent service and quality of work. Will definitely use in the future More

by George C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 24, 2024

Short wait time, work done as scheduled and on time. Clean and Comfortable waiting area. More

by RCRUMP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

September 24, 2024

There’s a reason I keep coming back…. excellent service!! At the end of the day, that’s what matters! More

by CSCONTRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brockton
Sep 26, 2024 -

Smith Motor Sales of Haverhill Inc responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

September 24, 2024

Rob was amazing. I chose this dealership because the service I received at another dealership was not a memorable mercedes experience. Rob took care of all of needs a More

by Chrisparmerlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob.
Sep 26, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Rob here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 22, 2024

Rob and Nick were so accommodating. Easy to get in and out. Car rides like a charm. More

by FORD88RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Sep 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for Rob and Nicholas, and for taking the time to leave us this wonderful feedback!

September 21, 2024

The service that I received from Smith Motor Sales of Haverhill Inc was professional, honest, fair & thorough. I highly recommend them and glad that I made the choice to do business with them! More

by ANITA.BURNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Anita, Thank you so much for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2024

Mark was great took his time to go over all the features and explained all the apps. More

by RROY594371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Womboldt
Sep 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Mark and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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