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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

April 12, 2022

Wes turned what was a terrible morning with car troubles into a great day. His level of customer service was above and beyond and this is coming from someone in sales. Definitely coming to smith for the nex More

by MWILSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
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Apr 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Wes was able to help, and we hope to see you again!

April 12, 2022

Smith is fantastic! !! Love them! Nick is amazing. Craig and David as well. Thanks for everything. More

by SBOYKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only saw Nick yesterday.
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Apr 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business, Nick and our team look forward to serving you again soon!

April 12, 2022

I brought my car in for a detailing, they did an unbelievable job. The motor looked great the trunk looked great the whole car was beautiful! More

by CKRTAJNTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Apr 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicholas, Craig, and our team, and we look forward to working with you again.

April 12, 2022

I’ve been dealing with Smith Motors for many years and they never disappoint! A great experience, and always attention to detail. More

by EDNAMBEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Apr 13, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

April 11, 2022

I am never disappointed, the service department goes way way way above and beyond to accommodate in every way! All with a smile on their faces! More

by Tamera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Tamera, Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Craig and our team appreciate your business and hope to see you again soon!

April 09, 2022

I am very happy and pleased with my choice, the best decision I could make, the process was super agile and fast, I recommend them 💯 More

by germaniasantos52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 09, 2022

Very efficient and vehicle was completed much sooner than expected. They all checked to make sure I had no recalls outstanding on my vehicle. More

by Bouncerfm41@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed
Report | Print
Apr 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 08, 2022

Even with shortage in staff, service was great. Appreciate Craig reviewing what I could expect for the yearly service of my vehicle. More

by Bac2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 07, 2022

All service advisors are knowledgable, accommodating, courteous and pleasant. The work performed is excellent and completed in a timely manner - I would not go elsewhere. All visits have been very po More

by MFRANPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. We appreciate your kinds words for the service advisors and look forward to having you as one of our valued customers for many more years to come!

Apr 08, 2022 -

MFRANPHIL responded

All positive comments were deserved and well earned.

April 07, 2022

Always do a wonderful job and very friendly. Been going there for more than 20 years. More

by JOHN.LACEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for continuing to choose Smith Motor Sales of Haverhill Inc.

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