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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

February 01, 2022

Amazing Service! Came in with a broken hood release at 5:30PM. Only 30 minutes before closing. They had the part an it was installed. I was out of there at 6:01PM. Full repaired. You can not find a better More

by PAUL@OCCHEALTHCONNECTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Paul, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

February 01, 2022

Appointments easy to do. Taken on time and they keep good track of how long you wait until service is done so you always know status.. More

by ROBERT.NICOLORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Robert, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 01, 2022

Great service, they know me now, all service reps., I bought E300 from them, can’t stop raving about it. Wes - service manager- good to me. Many thanks. More

by JRAINA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wes, Dave Penny
Feb 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! Congratulations on your new E300! We sincerely value your business and look forward to your next visit.

January 31, 2022

This was great service! Everything was explained clearly and handled professionally. They worked in a timely manner as well. More

by Akelleher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jan 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

January 30, 2022

Excellent service. I have never had a problem with the service. So happy to have Smith motors near by. More

by HERRAH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Landry, Craig Tedeschi, Dave Penny
Jan 30, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2022

My car was leaking a lot of oil, and I was able to get an appointment asap More

by DMMAIN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jan 30, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

January 28, 2022

Both my husband and I have Mercedes purchased from this dealer. Their service departs is great- if it’s going to take a long time for service, a loaner is always an option, but service is done in a timely More

by NOT_TERI_GARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All are great!
Jan 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 28, 2022

Communication and service as always was impeccable. Stayed with the vehicle while it was being serviced and it did not take any longer than expected. More

by BRUCE.SARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review, Bruce. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2022

Excellent experience, Craig did a great job orchestrating pick up delivery, having the service done in a timely manner. It’s was a great experience. I would highly recommend Smith Motors. More

by DWLAVOIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jan 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Craig and our team here at Smith Motor Sales of Haverhill Inc.

January 28, 2022

I have been 110% satisfied with the level of service at Smith Motors since I bought my 2020 GLC Coupe. From the Sales Team to the Service Team. More

by KAYCIETHEDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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