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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

January 04, 2022

Great people provide great experience Have never been Great people provide great experience Have never been disappointed with what was done to vehicle More

by BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Jan 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, Bill, and for taking the time to leave us this wonderful feedback!

January 04, 2022

Excellent service in a timely manner. Nice working environment while waiting for the service performed. More

by rkdk0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 03, 2022

Nick was fantastic! I told him my situation; had my car back the next day! More

by bettiemckay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t have name—technician who worked on my car!
Jan 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Bettie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and our team, and we look forward to working with you again.

January 03, 2022

The staff at Smith Motors in Haverhill has great customer service and maintenance departments. Always friendly and helpful. More

by KAY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Jan 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

January 03, 2022

They were able to get my car within a day of it being towed from NH. Two days later my car was ready to be picked up, despite it going in for transmission work. Really appreciate the attentiveness and q More

by moosecountry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy & Wes
Jan 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 31, 2021

Professional and dependable service. Knowledgeable and friendly staff. I would recommend this dealership to family and friends. More

by JMVLAHOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 31, 2021

Quick and easy drop off. Waited for the car, service was done fast. Car washed and vacuumed! More

by MACE242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 31, 2021

Attentive friendly and service oriented people. They try to be fair and seem to maintain a good connection with mechanics which produces factual details. More

by CATSPM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

December 31, 2021

I purchased a Subaru Forester last month. When I noticed a funny sound while driving their Service Manager asked me to come right in. They diagnosed and fixed the problem that day. They are the best! More

by MGK047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler, Dave Penny
Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 30, 2021

It was easy to book a service appointment, they provided a loaner car and they made me feel like they appreciated my business! More

by LESLIEMSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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