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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

December 14, 2021

Surprise repair need while shop was booked out. But they found a way to fit me in if I could wait there for the work. The cost seemed hi which is a common experience, but this review is about the service, n More

by CATSPM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Dec 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

December 13, 2021

Service was prompt an knowledgeable. Wes was helpful in doing the service in a short time so that I could wait. More

by Cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 13, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review, Cam. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 07, 2021

The service I received from Tom Silva was spectacular. Thanks Tom. Also, received good service from Loren Goldstein. A job well done. More

by NORBCAL
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Smith Motor Sales of Haverhill Inc responded

Congratulations on your new vehicle! We are so glad that Tom and Loren had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 06, 2021

Dave Penney my regular service coordinator is always very professional and friendly. He goes out of his way to provide me with the most efficient and pleasant service experience he can. My interaction with t More

by JNICEFORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
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Dec 06, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that Dave had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

December 05, 2021

Great service and very friendly and helpful service people in the lobby and front desk ! More

by CBRIGHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Dec 05, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 03, 2021

I was a.great experience that I had at this location would recommend to anyone More

by LSANTIAGO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 03, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear Craig provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

December 03, 2021

I can always count on Smith Mercedes to complete my services on time and return my car in perfect operating condition. The service rep Dave Penney does a terrific job. Thanks More

by Cnorden1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Dec 03, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 02, 2021

Smith is the best, whether buying a new car or having service done the entire staff treat customers like family and it is always a pleasure to go there . I only wish I bought from them sooner, I have bee More

by KTwomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Payette, Craig Tedeschi, Dave Penny
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Dec 03, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 28, 2021

Service team is always accommodating and provides quick service. Always completely satisfied each visit to Smith. More

by HAROCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Nov 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 26, 2021

Excellent customer service, excellent service department. Smith motors is everything you expect when buying a luxury car. More

by JACOBROBERTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
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Nov 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us a five-star review! It has been a pleasure serving you, Jacob. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc; we look forward to having you as one of our valued customers for many more years to come!

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