Smith Motor Sales of Haverhill Inc

I was looking to buy a GLS550 out of state and have it shipped to me. This process was nerve wrecking as I’d never bought a car before sight unseen. I saw a CPO vehicle at this dealership and was impresse shipped to me. This process was nerve wrecking as I’d never bought a car before sight unseen. I saw a CPO vehicle at this dealership and was impressed with the honesty and transparency of Mr. Roger Waugh and his staff in sending me pics, videos and being totally thorough in giving me a description on the condition of the vehicle. Even though I did not purchase the vehicle from them as a GLS popped up local to me at the last minute, I would not hesitate to give these guys my business. Mr. Waugh provided great advice, and his knowledge of cars is very evident based on conversations I’ve had with him over the phone. While some other Mercedes dealerships around the country I dealt with while searching for a car was supbar, unresponsive and slightly dishonest, the pre-owned sales department at this dealership is one of he best I’ve dealt with. More

Such a pleasure doing business with Brockton. A professional, no pressure sales experience. Loren was very personable and helpful in laying out and explaining all the products and services availabl professional, no pressure sales experience. Loren was very personable and helpful in laying out and explaining all the products and services available when completing my purchase. More

Great service , friendly . Diagnosed and took care of my service request in a timely manner service request in a timely manner More

These guys and girls give 100% to everything they do. Services are always within a couple days of my call and done to complete satisfaction. Services are always within a couple days of my call and done to complete satisfaction. More

We came up to have work done on our car Who were met by an advisor explained what work needed to be done the advisor took our car and within a half an hour the work was done. It’s always a pleasure going t an advisor explained what work needed to be done the advisor took our car and within a half an hour the work was done. It’s always a pleasure going to Smith motors More

Smith motor is always goes above and beyond. I feel very confident that I’m not being oversold on any repairs and they get that things done as quickly as possible. Don’t let Wes retire confident that I’m not being oversold on any repairs and they get that things done as quickly as possible. Don’t let Wes retire More

Prompt, courteous and answered all my questions and got the work done quickly and provided great feedback. the work done quickly and provided great feedback. More

Everyone in the service department is very personable and go the extra step to explain what is needed especially Nick. go the extra step to explain what is needed especially Nick. More

Everyone was Very courteous and efficient. Easy to make Everyone was Very courteous and efficient. Easy to make an appointment online..would return for future service Everyone was Very courteous and efficient. Easy to make an appointment online..would return for future service More

They were very pleasant to work with and they were not the typical dealership that just wants to charge an arm and a leg then get you out the door the typical dealership that just wants to charge an arm and a leg then get you out the door More