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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

September 30, 2021

This is my 3rd lease with Smith Motors. They are by far exceptional from sakes to service! More

by bellia,cher123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc over the years. Thank you for the five-star rating. We hope you enjoy your new vehicle. Please let us know if we can be of any more assistance!

September 29, 2021

First time for service. Very professional and nice my pleasure to be doing business with you. Thank you!! More

by PAGO24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

September 28, 2021

Not very impressed with the dealership. Picked up my new/preowned 2018 GLA mentioned how important having satellite radio was and was never told it didn’t have it. Got home had to buff the whole car b More

by NUWAY94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brockton Payette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
Roger Waugh
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Oct 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

September 27, 2021

Service was very good and Nick Klinker (service advisor)was friendly, helpful and and knowledgeable. Waiting area could stand to be updated and include a coffee machine. More

by Gapnigro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 24, 2021

Smith Motors is the best dealership o deal with the people who work there are all wonderful More

by PAQU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Sep 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

September 23, 2021

Service got me in quickly, finished the job and turned the car back over to me cleaner than it was when it arrived. Love these guys! More

by BARRY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 23, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 21, 2021

They’re all so friendly! Great service! I would definitely come back for any services moving forward. Thank you! More

by SACK_LAKMANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 21, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 21, 2021

Friendly and efficient service. I never wait very long and if it's a long service appt, they always have a clean free loaner car available. I love working with this dealership because everyone knows the More

by asebell
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service! If there is anything we can assist you with in the future, please let us know.

September 21, 2021

Team Smith my did great job on my car. They support r Ed me 110% of the way. My insurance company let me down big time, but Smith service group,led by Billy Ncckurn and nicks were terrific I can’t thank More

by Vinboy47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
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Sep 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

September 21, 2021

Excellent service and courteous staff. Everyone was kind,courteous, and willing to help. Great job. More

by KWALSHRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person washing/cleaning my car, Craig Tedeschi, Dave Penny
Report | Print
Sep 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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