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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

September 20, 2021

Service dept is so accommodating and friendly. Everyone is knowledgeable and helpful. They explain the work in detail and in a way that is understandable to a non mechanic. More

by CMCALANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
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Sep 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

September 20, 2021

Great service. Nick usually takes care of my service needs. He's truly the best! More

by jeanwakeen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jean, Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

September 20, 2021

Everything top notch. From initial phone call setting up appointment to paying the bill.b More

by SUZFAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 17, 2021

Attentive. Interested to help. Kept updated on status during service. Loaner availability appreciated. Easy to make appt More

by JRSCHOONIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
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Sep 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2021

They are always true to their word on how long it will take. Treat you with respect. Keep you informed on what’s going on with your car. More

by JAKEML320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jake, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2021

Friendly, timely, responsive service managers who made me feel like a valued customer! I would go back. More

by KAPOLSENO519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

September 15, 2021

The dealership, it’s staff, quality of service, timeliness of completion, friendly, courteous staff are welcoming. More

by JWALSH9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2021

We have had nothing but the very best experience since purchasing our vehicle. Always impressed with how helpful and friendly everyone has been! More

by Sunshine2630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2021

Informed and pleasant team to work with. No pressure or games with questions heard elsewhere times past. IE what do you want your payments to be, or what do you owe on your trade… More

by STUARTSHAFFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
Other Employees : Mark Rombult, Lance Goldstein
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Sep 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

Stuart, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2021

Excellent people to work with, superior professional service. I bought my car here and I will buy my next car here also. Well done! More

by A330AV8R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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