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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

July 21, 2021

Warranty related issue:The cars message system alerted Warranty related issue: The cars message system alerted me to a low beam headlight malfunction that may need replacement. Handled quickly replacin More

by PETERMURPHY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown service Tech, Dave Penny
Jul 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Peter, thank you for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 21, 2021

The best in Mercedes service around. Professional and courteous, they go out of their way to provide only the best for all their customers. When you want the best you was Smith Motors of Haverhill. More

by VinnyPooped7$!1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Jul 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 20, 2021

Prompt, efficient service. Fair prices. Most cooperative service writer: David Penney. Lounge is comfortable. This is my 7th Benz Lauren Goldstein and Matt Harris outstanding. More

by rtporvencher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris, Dave Penny
Jul 21, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear David, Laurena nd Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 19, 2021

Courteous service team. Everything went off as scheduled and even cleaned my car after a small software warranty matter. Service room was clean and cozy More

by TGJACOBSON99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for our service team and for taking the time to leave us this wonderful feedback!

July 19, 2021

Excellent service , the staff are very nice people , when I get there they take care the problem right away and that explains to me very clear at what was going on 100% Satisfaction More

by MELINAAZCONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jul 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 19, 2021

I called the service department to check on my tire since the night before I had hit a pothole and the air presser was low in the tire. They called me back quickly and had me come right down and checked all More

by LTMALYMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2021

Prompt, swift service while I waited in a relaxing area. Courteous personnel at check in and check out. Car was services and cleaned and was ready when promised. More

by PTCGOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Jul 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 15, 2021

Excellent service and sales teams . Wes Reid is an excellent representative for the Mercedes brand. Exceptional service always. Pleasure to work with for many years. More

by couturema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes reid
Jul 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Wes was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

July 10, 2021

Smith Motors provides excellent service. Have used them for several years now and have found them to be very competent and honest. Smith has serviced my cars with consistent and dependable service. As som More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

July 07, 2021

Phenomenal experience, the dealer was very fair with the entire transaction. I will likely return here for my next vehicle and will highly recommend the dealer to friends/family. More

by PETER.FIELDJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Smith Motor Sales of Haverhill Inc responded

Peter, Thank you so much for taking the time to share your feedback with us. Brockton and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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