Back

Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,167 Reviews
Contact Dealership

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,167 reviews

April 28, 2021

They took excellent care of me. Waited several weeks for exactly the car i wanted. Love my new E-350! Randy was super attentive and great to work with. Loren was quite helpful finalizing the details. Excite More

by Richard Kinny-Giglio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Apr 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Richard, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Randy, Loren, and our sales team, and we look forward to working with you again. Congratulations on your new vehicle!

April 28, 2021

We enjoy our Mercedes Benz very much particularly the wonderful seats! Can’t ask for more! Thank you Justin for all you did for us old folks! Larry and Elaine Tondreau of GROVELAND!!🚙🎻👩‍❤️‍👨 More

by tondreaularry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Depres, unlisted on your staff
Apr 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Larry and Elaine, for sharing your experience with us! We're happy to hear it went well with Justin and we hope you enjoy your new vehicle. We truly appreciate your feedback!

April 27, 2021

Your service is excellent. Special your service person Dave is amazing. If everyone is like Dave word will be easy to live. Thank you very much. More

by ZKUZERA
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Apr 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. Dave and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 27, 2021

I purchased a 2018 C300 at Herb Chambers Peabody 11/20. So many problems with this vehicle. It went back 5 times, problems never resolved. Finally, I brought it to Smith Motors. All problems solved, excell More

by BBRINGOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

April 24, 2021

David couldn’t do enough for me! Highly recommend your service department!!! You have exceptional employees and your facility is very impressive. Here’s to continued success More

by JG19THHOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Apr 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

April 23, 2021

I bought a pre owned Mercedes suv , it had issues with the automatic car starter , door locks radio/ media. The IT man was great , it took five days to fix . My sales man Justin was curious & professiona More

by davidwburgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Apr 23, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, David, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 23, 2021

Very easy to work with. Kept me informed on progress. Really knowledgeable. Made feel like I was listened to and very professional. Highly recommend. Thanks More

by DTRASK_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Apr 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 23, 2021

Excellent service. Easy, no stress . I had a rental car so I don’t waist a productive work day. My car was clean and serviced at pick up. More

by CODEYONAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 22, 2021

Prices for some service items appear to be somewhat excessive as compared to the dealer that I use for my other Mercedes in Fort Pierce Florida. Small item but I topped off my windshield washer fluid o More

by Kennethmichaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Apr 23, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Kenneth, for your business and this review. If there is anything we can assist you with in the future, please let us know.

April 21, 2021

Nick was great and the service was great. Went in for scheduled maintenance and waited. Nick kept me updated the whole time. Car came back clean also. More

by Bgk148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

...
143
...