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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,167 reviews
March 17, 2021
Nothing short of outstanding in all transactions with Sales, Part and Service Departments. Have been doing business with Smith for well over 30 years. Truly The Mercedes Experience! Sales, Part and Service Departments. Have been doing business with Smith for well over 30 years. Truly The Mercedes Experience! More
by MBKEVIN
Verified CustomerEmployees Worked With
Other Employees :
Craig Tedeschi, Dave Penny
March 17, 2021
I find Smith’s Motor’s very accommodating! They are fair, honest and pleasant to work with. I deal with the service department and would recommend them to anybody. honest and pleasant to work with. I deal with the service department and would recommend them to anybody. More
by PCASEY1006
March 16, 2021
Always get the absolute best service and support here (especially from Craig!!). I will definitely buy from Smith again bec of the service department. All around great team (especially from Craig!!). I will definitely buy from Smith again bec of the service department. All around great team More
by scotty2984
Employees Worked With
Craig Tedeschi
March 12, 2021
This is my third Mercedes- service has always been excellent. Wes has always treated me with respect and is honest with the wait times etc All my interactions with both sales and service have been po excellent. Wes has always treated me with respect and is honest with the wait times etc All my interactions with both sales and service have been positive. More
by Susan Harris
March 12, 2021
Excellent service as always appointment day and time which I requested was scheduled Very accommodating and updated during my wait. Also visited sales department inquiring on possible new vehicle leas which I requested was scheduled Very accommodating and updated during my wait. Also visited sales department inquiring on possible new vehicle lease and was taken care of in that department as well More
by KAREN.LAHEY
March 11, 2021
My car had a lot of problems and the worker I believe his name was Craig he was totally honest with me and cared about me and didn't want to take advantage of me. I will forever be grateful for his honesty. name was Craig he was totally honest with me and cared about me and didn't want to take advantage of me. I will forever be grateful for his honesty. More
by Dmcdonald06111963
Employees Worked With
Craig Tedeschi
March 09, 2021
Am on my 4th car from Smith Motors Sales.....Always very professional, great personal service and easy to work with, even in a pandemic! Thanks Randy! professional, great personal service and easy to work with, even in a pandemic! Thanks Randy! More
by Hann882
March 04, 2021
The staff in the service department was very professional. They helped me with my vehicle problem and very nice and accommodating. I highly recommend Smith Motors. professional. They helped me with my vehicle problem and very nice and accommodating. I highly recommend Smith Motors. More
by MAY.TY
March 04, 2021
Always the best service from Smith Mercedes even 3 years after I bought my car , Craig T always make everything so easy through the whole service process after I bought my car , Craig T always make everything so easy through the whole service process More
by DOMFATHER13
Employees Worked With
Craig Tedeschi
March 03, 2021
Sales, Parts and Service Departments are all outstanding! We have been doing business with Smith Motor Sales for about 35 years. Wouldn’t go anywhere else. We have been doing business with Smith Motor Sales for about 35 years. Wouldn’t go anywhere else. More
by MBKEVIN
Employees Worked With
Other Employees :
Matt Harris, Randy Wheeler, Craig Tedeschi, Dave Penny
