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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,167 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,167 reviews

March 02, 2021

Randy at Smith Motors was great to work with and was very accommodating. I would work with him again and recommend him to any of my friends. More

by SAUNDERSJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Mar 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! We are thrilled you found your experience with Randy to be a positive one. Congratulations on your new purchase, and let us know if we can be of any more assistance!

March 02, 2021

excellent service, fast, and perfect workmanship. i’ll be back when I need service again.car came back looking like new. Nice touch for something that is an inconvenience. More

by Peter B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Mar 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Peter, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 26, 2021

I usually work with Nick, have for years and will continue to. But Nick, Dave and Craig make a great team. I always feel well taken care of! Thanks guys!~Judi More

by Judi Boyko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Judi, we appreciate your business and our team looks forward to serving you again soon!

February 25, 2021

Smith Motors has always been terrific to me in every sense. I have been a customer for over 25 years and their service and sales wonderful in my many experiences. My latest was an emergency service call More

by JCONWAY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating means a lot to us. We're glad Dave and our service team could get you back on the road again. We hope to see you again!

February 24, 2021

This is my 7th time purchasing a Mercedes from Brockton at Smith Motors. As always, the delivery process was very smooth, thorough and efficient! Brockton is as good as it gets for a sales representative More

by JOESKIER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Joe, Thank you for your business and this review. We're happy to hear our team was able to serve you again! Loren and our team and work hard to demonstrate our commitment to great service. Thank you for being a loyal Smith Motors Sales Haverhill customer! If there is anything we can assist you with in the future, please let us know.

February 24, 2021

Excellent service.. David took very good care of me and m made the process so much easier.. will recommend to everyone. Thank You David penny.. More

by POLANCOBIANCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Bianca, Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

February 19, 2021

Great team at Smith Motor Sales. Justin and Loren made the purchase easy, and were not high pressure. And all people that I dealt with were courteous and friendly throughout. Highly recommend. More

by jcwilliams01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Despres
Feb 19, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We'll share your comments with Justin, Loren, and the rest our team, and we look forward to working with you again.

February 18, 2021

Everyone was very friendly. At first they didn’t have the part but Craig was very helpful with having my airbags replaced. I would definitely come back for service. More

by M.MMMEEHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for Craig and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 18, 2021

I always feel comfortable with Wes. I trust what he tells me. He always provides professional and great customer service. He is A1, top shelf. More

by ARLINEASHKAR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 17, 2021

Best dealership by far.This is the only place you get Best dealership by far. This is the only place you get great service, a loaner car, and top notch service each and every time! Thank You! More

by STEPHANIE.COLLINS2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience, Stephanie! We sincerely value your business and look forward to your next visit.

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