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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,166 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,166 reviews

December 31, 2020

Justin and Roger went above and beyond. I am so thrilled with some of the features suggested that I would have never thought of...they turned out to be game changers. I thank them both so much for their gui More

by STACYVANPUTTEN_1
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin D. Thank you for holding my hand through this purchase. I will never forget it
Jan 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Stacy, thank you so much for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 30, 2020

I have been a customer since i believe 2004! Starting with charlie chadder , wes ,nick etc im impressed ! My frustrations since 2019 is related to me having to go back, some times Monthly , to repair and More

by CAVAILERDAVID5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 30, 2020 -

Smith Motor Sales of Haverhill Inc responded

David, Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

December 29, 2020

Great customer service, and quick turn around. Very fluent process with none pushy service reps. Clean waiting area and easy check out process. All members respected COVID protocols More

by raishawngooding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Dec 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 24, 2020

The service at Smith Motors is always high-quality, professional inconvenient… I highly recommend over any other Mercedes dealership… Also Nick and Service is always great to deal with...Completely kno More

by GMANZI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicks always great… Professional, knowledgeable in an asset to Smith Motors
Dec 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for Nick and the rest of our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 24, 2020

As always Craig went above and beyond.Wes was the As always Craig went above and beyond. Wes was the critical decision maker on implementing my suggestion of tire rotation to eliminate tire vibration More

by MARKACORBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes, Craig Tedeschi, Dave Penny
Dec 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Mark, for your business and this review. We're happy to hear Craig and Wes was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2020

All three service reps know a lot about the cars and can relate symptoms to probable causes. They are also personable so you feel like you belong. In this instance they also warranted prior work/ materials More

by CATSPM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, it's great to hear that our team was able to help and provide such a positive experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 17, 2020

Friendly welcome. Rapid service and All around pleasant experience leads to A happy customer Now I understand why Smith has earned their reputation as a quality auto dealer More

by FRUSSO142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Dec 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We appreciate your five-star review!

December 17, 2020

The Service Team at Smith are professional, accommodating and solution oriented. After working with them for over 13 years, they are more like a family to me. I offer my highest recommendation of them. More

by Anapack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Ana! It has been a pleasure serving you over the past 13+ years! Quality customer service is always our number one priority, and we're happy to hear that we have met your expectations over the years. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 16, 2020

Just purchased my 9th vehicle from Smith Motors.As usual Just purchased my 9th vehicle from Smith Motors. As usual great experience. Never any pressure and they always exceed expectations.Brock is an amazin More

by dconsoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well purchasing your 9th vehicle with Brock and our team! Thank you for being a loyal Smith Motors customer and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 16, 2020

The staff is always pleasant and accommodating! I stopped in unannounced with low tire pressure due to a piece of metal. They fixed the tire right away. So impressed! More

by MARY.GRISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Dec 16, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Mary, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

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