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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,166 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,166 reviews

December 16, 2020

I've bewwwn to the dealership many times over the past five years,but have never received such fine service as received lately. In particular, most recent visit. I've asked for a low beam headlight upgrad More

by MARKACORBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Dec 16, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 16, 2020

Always excellent service and attention from Nick Klinger! He made my long service appointment pleasant by providing a loaner car. My checkout by Nick was quick and easy. He is always available to answer a More

by THEHIGHLANDLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will et Nick know how much you appreciated his services!

December 15, 2020

Craig was very helpful when I was dealing with my tire and rim warranty company. After I reached out to them several times with no luck on an answer, Craig ended up calling them and was able to get all of More

by JRFERNANDEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We are so glad that Craig was able to help resolve your warranty issue, and we look forward to working with you again.

December 14, 2020

Excellent service I will be sure to always service my vehicle at your location. Quick accurate work. Excellent communication. I was able to be back on the road in no time. Thank you all More

by larochellechristine77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

December 12, 2020

Nick was very helpful. I drove in with a flat tire..he quickly took care of it. Dave is always very good as well. Thank you More

by Brian Dempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Dec 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Brian, thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Nick and the team were able to help, and we hope to see you again!

December 11, 2020

Have not yet been successful at buying a car at Smith Motors unfortunately. But despite the fact that we have always bought our Mercedes at other dealerships, we always use Smith Motors for service! More

by CATHERINENIGRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Allen, Craig Tedeschi, Dave Penny
Dec 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Catherine, thank you for your very kind feedback for our service team! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 11, 2020

Service couldn't be any better. Service staff is welcoming no matter how busy they are. And extremely courteous. I always feel respected by them. More

by DENISC.MARIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and look forward to seeing you again soon!

December 09, 2020

The best service and really care in helping you out. They give me piece of mind knowing that my vehicle will be taken care of. More

by BRHESSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 09, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 08, 2020

I came in to get a duplicate key made and Dave and Craig were very attentive and helpful with the process. They also took care of a recall on the car. I will be back. More

by FHOHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 08, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 08, 2020

Justin and Loren were great to work with! They took into consideration my budget and goals and did everything they to satisfy them. They were very professional and helpful throughout the entire process and More

by cmc0871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Despres
Dec 08, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your thoughts about your experience with Loren and Justin here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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