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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,166 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,166 reviews

September 29, 2020

I had my 30K mile service performed at Smith Motors while traveling from NJ to NH. Extremely pleased with their courteous and efficient service. Highly recommend them to other MB owners. More

by WJC1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 30, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Craig was able to help, and we hope to see you again!

September 28, 2020

Recall and reset collision light that was on everything was done a timely matter service personal very attentive and explained the recall on what it was be done More

by JHGP78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Sep 28, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 24, 2020

We have been customers for over 15 years and whenever we are looking for a vehicle, this is where we go. Quality friendly service in all departments without any pressure. More

by LYGANGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
Other Employees : Matt Harris
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Sep 25, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello, Thank you so much for your excellent review! We are so glad that Matt, Tom, and the team had the opportunity to work with you, again! and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 24, 2020

Smith went out of there way to be accommodating to my needs, they made me feel very comfortable as a new client. They are very easy to deal with. More

by CHEFNEAL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 25, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Craig here at Smith Motor Sales of Haverhill Inc.

September 23, 2020

Had recall on airbag.. Quick date for service and not a long wait . Very pleased Also spoke with Brockton Payette on a new vehicle. He was a perfect gentleman. More

by THERESAPAGE22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Randy Wheeler, Craig Tedeschi
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Sep 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Theresa, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 22, 2020

Everyone here is fabulous to deal with!Why would you go Everyone here is fabulous to deal with! Why would you go anywhere else for the best service!!!! Quality and excellence! We are fortunate to have th More

by SCOLLINS11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Sep 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 15, 2020

Hi The dealer responded quickly to my inquiry via Hi The dealer responded quickly to my inquiry via cars.com and got in touch via e-mail. My primary contact, Marc, quickly became Justin who handled More

by RAMRPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
Other Employees : Marc, Justin
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Sep 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello, Thank you! We appreciate your business and Marc, Justin, and our team looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

September 11, 2020

Always polite and courteous and the best part is they respond immediately. No waiting to hear back! Hard to find at a dealership these days. More

by SERVICE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Crow
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Sep 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

September 11, 2020

I have purchased 2 vehicles from Smithand find them to I have purchased 2 vehicles from Smith and find them to be very professional. They care about you and go beyond in trying to satisfy your needs. I More

by GDEKEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Sep 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

September 05, 2020

The staff is very good , the quailty of the work is great... getting a car to use is very convenient ... i have never been offered to stay and wait even for what apoears to be a simple repair More

by RONC122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 08, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

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