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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,164 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,164 reviews

September 02, 2020

Brought car in for blown out low beam bulb. I was a drive an And was able to be serviced. Fixed another bulb which I tried changing myself More

by CDJ642002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

September 01, 2020

Excellent service all around! The staff are extremely helpful & kind. Wouldn’t ever consider going anywhere else for service. Not sure what else I can say except I’m truly satisfied. More

by jeanwakeen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes is the best!!
Sep 02, 2020 -

Smith Motor Sales of Haverhill Inc responded

Jean, Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Nicholas and Wes were able to help, and we hope to see you again!

August 31, 2020

Nick has always been a great resource for my car and I always feel comfortable knowing that Smith Motors will give me great service on my Mercedes. More

by Kmgdc131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank your for your kind words for Nick, and for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We truly appreciate your business and look forward to seeing you again soon!

August 28, 2020

Definitely the place to shop. Competitive prices and outstanding service, consideration in customer care is exceptional. Made me feel like family instead of a customer. Definitely would buy from them m More

by CPATEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 28, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 28, 2020

Smith Motors has always been all about taking care of their customers. Every part of the team is focused on your satisfaction. I highly recommend this dealership. More

by ARIENDEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brockton Payette
Aug 28, 2020 -

Smith Motor Sales of Haverhill Inc responded

Ariendeau, Thank you for your business and this review. We're happy to hear Brockton, Loren, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 28, 2020

Service is great. Have worked with Craig, Nick and Wes. All were and are very professional. Any concerns that I might have had were satisfied to me More

by GDEKEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Aug 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 27, 2020

The service department is always quick with friendly service. My car picked up and brought back to me with service done and cleaned within a few hours More

by DSIMARD2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

August 26, 2020

I had an excellent service appointment recently. Nick was very professional and had my rental ready when I arrived. He kept me updated on the status of my vehicle. I’m happy with my experience at the s More

by joannav78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2020

Brockton was very helpful in purchasing my vehicle. Service department helped to get my mercedes me app working properly to start and unlock my car. Thank you. More

by cangelesco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 26, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2020

I went to this location for airbag recall & I also had my breaks replaced & the service was great & professional. I even got a loner which was awesome. More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 25, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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